Coles to pay $5.25m to farmers supplying Norco cooperative for 'misleading conduct' in marketing material
Coles will pay more than $5 million to Norco dairy farmers after it was found it had not passed on the full amount of a milk price rise, despite claiming it did in a marketing campaign. The payments follow an Australian Competition and Consumer Commission (ACCC) investigation into whether Coles had fully passed on to Norco a 10 cents per litre price increase it charged consumers for Coles branded milk, as it claimed it would do in marketing materials.The ACCC's investigation focused on claims that when an unrelated 6.
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Glasses chain Oscar Wylee is being sued by the consumer watchdog for allegedly making misleading claims about donations to charity.
The Australian company, which has 52 stores and operates online, had advertised that for every pair of glasses purchased, a pair was donated to someone in need.
However, the Australian Competition and Consumer Commission (ACCC) has alleged that Oscar Wylee only donated around 3,000 pairs of glasses over the five years between 2014-2018, despite selling more than 320,000 pairs.
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These allegations come a week after the ACCC revealedit advertised as supporting Australian dairy farmers.
The ACCC said it believed it had a "strong case to allege misleading conduct by Coles" but instead accepted the supermarket's commitment to pay $5.25 million to the Norco dairy co-operative, as it would get the money into farmers' pockets sooner.
In the case of Oscar Wylee, the ACCC's deputy chair Delia Rickard said the claims "exploited consumers' desire to support charitable causes".
"Instead, we allege Oscar Wylee donated less than 1 per cent of the glasses it said it would."
The ACCC said Oscar Wylee's alleged misleading or deceptive conduct occurred between at least January 2014 and December 2018.
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Water Resources Minister David Littleproud says Coles' response to an ACCC claim that it did not fully pass on a 10 cents per litre price rise to dairy farmers is "disappointing".The call follows an Australian Competition and Consumer Commission (ACCC) investigation into whether Coles fully passed on a 10 cents per litre price rise it charged consumers for milk to one producer, Norco, as it claimed it would do in Coles' marketing materials.
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Can I claim for non prescription glasses with my health fund? Due to health fund restrictions, we are not able to claim for non-prescription items via private health insurance either in-store, or If you are getting a different Optometrist to fit lenses into your Oscar Wylee frames, they may be able to claim
Oscar Wylee's website now contains an updated claim, that "for every pair of frames sold, we donate a portion of the sales price".
In addition, the regulator has alleged that over the same five-year period, Oscar Wylee said it had "partnered" with Rose Charities to build eye care programs in Cambodia, but had only made a single $2,000 donation and donated 100 frames.
"We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia," said Ms Rickard.
"Businesses must ensure that if they make claims about their charitable donations, affiliations or partnerships, they are true and can be substantiated."
The ACCC is seeking penalties in the Federal Court, as well as an order for Oscar Wylee to implement a compliance program.
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Volkswagen fined $125 million for misleading customers about emissions .
Volkswagen is hit with a double whammy in one day — fined $125 million for misleading consumers about its diesel emissions and hit with allegations that it broke responsible lending laws. Volkswagen AG, the German parent company, has been slugged with the highest penalty order ever made by the Federal Court for contravening consumer law.The car manufacturer admitted it did not disclose to the Australian government its cars had two-mode software that hid the true nature of nitrogen oxide (NOx) emissions.When mode one was switched on, it limited the amount of NOx that was emitted.Cars were tested for emissions in mode one.