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Australia Commonwealth Games organisers 'gutted' after 14,000 incorrect tickets sent

09:37  14 february  2018
09:37  14 february  2018 Source:   msn.com

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Commonwealth Games organisers say they are gutted 14 , 000 tickets to the opening ceremony showing the wrong day have been sent out, but blame a human error made by issuer Ticketek.

The 2018 Gold Coast Commonwealth Games organisers had to face an embarrassment on Tuesday after it was discovered that the tickets for the opening ceremony were sent out with the wrong day written on it. According to reports, around 14 , 000 tickets for the event were printed with “Thursday

a close up of a sign© Provided by ABC Grandstand Tickets to the Gold Coast Commonwealth Games opening ceremony are still "totally valid" despite being printed with a date error, organisers say.

About 14,000 tickets have been issued with "Thursday 4 April" printed on them, however, the correct day is Wednesday.

Gold Coast 2018 Commonwealth Games Corporation (GOLDOC) chief executive Mark Peters said printing glitches were common for large events, but ultimately it was a "human error" made by ticket issuer Ticketek.

"This is one of the world's best ticket companies … they are gutted and we are that this error was made," he said.

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: S Sec. until the 2018 Commonwealth Games commence. The largest sporting event to be staged in Australia this decade, GC2018 featured the largest integrated sports program in Commonwealth Games history, comprising 18 sports and seven para-sports.

Tickets are on sale now and will be on sale right through to the end of the Games . Can I buy them at the venue? The Broadbeach Main Ticket Box Office is located just off the Gold Coast Highway, adjacent to the Gold Coast Convention & Exhibition We cannot send tickets to a different address.

It was not the first printing error, three events had also been printed with incorrect times, but have since been fixed.

"There were some overprinting in weightlifting, triathlon and table tennis … so they got in contact with everyone straight away, resent tickets and it was just part of their business as usual," Mr Peters said.

However, he said they would not be reissuing the opening ceremony tickets.

"This one with 14,000 is a little larger, and obviously that's why we've paid a lot of attention to making sure we're communicating with everyone about it," he said.

Emails have already been sent out to some ticket holders explaining the mistake.

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