Tech & Science Disney+ launch marred by glitches as demand overwhelms
Disney is betting everything on its Disney+ streaming service
On Nov. 12, the company will launch Disney+, hoping to prove to investors — and the world — that it has a strong vision for the future. “We’ve spent the last few years completely transforming The Walt Disney Company to focus the resources and immense creativity across the entire company on delivering an extraordinary direct-to-consumer experience,” Disney CEO Bob Iger said in a statement.As Disney’s traditional TV business deteriorates, the company is wagering its longterm future on streaming. Analysts expect that by this time next year, the service will have 15 million subscribers.
By Akanksha Rana
(Reuters) - Walt Disney Co said demand for its much-anticipated streaming service, Disney+, was well above its expectations in a launch on Tuesday marred by complaints from users about glitches and connection problems.
Disney+ is relying on its extensive library of movies and TV shows as well as a new slate of content to take on market leader Netflix Inc and Apple TV+, Apple Inc's newly launched streaming service.
Disney shares were up about 2%, while Netflix was down 1%.
"The consumer demand for Disney+ has exceeded our highest expectations. ...we are aware of the current user issues and are working to swiftly resolve them," Disney said in a statement.
Disney+ Will Launch On Fire TV Now That Amazon And Disney Are Playing Nice
Looks like folks with Fire TV devices will be able to watch Disney+ after all. Disney CEO Bob Iger confirmed the news on CNBC Thursday, announcing that the company had finally reached a distribution deal with Amazon. In October, rumour had it that unsettled advertising disputes would keep Disney’s upcoming streaming service off Fire TV, and Disney’s other apps like ABC, ESPN and Disney Channel might be getting the boot soon too.
Some users who tried to access the service were greeted by an image of "Mickey Mouse" on a blue screen, with a message asking them to exit the app and try again. Many others had trouble finding the Disney+ app in Apple's App Store.
It was not immediately clear how many users were affected by the outage.
"Not too surprised but @disneyplus looks like it's already falling over. On FireTV Stick can't load main page (Unable to connect to Disney+) and couldn't play The Mandalorian (some account issue)," user @pmhesse https://twitter.com/pmhesse/status/1194231076094390279 tweeted.
"Hopefully it's worked out by tomorrow's treadmill time."
"The Mandalorian," the latest in the "Star Wars" movie and TV franchise, is an eight-episode live-action series which stars "Game of Thrones" actor Pedro Pascal as a helmeted bounty hunter.
Disney+ hit with glitches ahead of Australian launch next week
Disney says the popularity of its new streaming service is behind a raft of glitches that viewers found on day one.Disney's hotly anticipated streaming service launched in the US … and was immediately hit with technical glitches.
"While it's easy to focus on the temporary problems, there's no doubt that this also shows an enormous demand for Disney's services," said Clement Thibault, an analyst at financial markets platform Investing.com.
"Big launches often have their hiccups when consumers are fighting to be the first to have a given service."
Users who accessed Disney+ were upbeat about content from the Marvel superhero universe, the "Star Wars" galaxy, "Toy Story" creator Pixar Animation and the National Geographic.
"Today is the perfect day to just stay home all day on my couch in my PJ's binging all of my favorite Disney movies on #DisneyPlus," tweeted @JulieDwoskin https://twitter.com/JulieDwoskin/status/1194251837131624449.
(Reporting by Akanksha Rana in Bengaluru; Editing by Anil D'Silva and Arun Koyyur)
How To Fix Disney+ Streaming Issues .
By now, you've probably heard Disney+ has launched in Australia. While the streaming service's launch was a bit technically shaky in the US, Australia seems to have been spared from the brunt of it. With that said, some users are still experiencing occasional hiccups, including out-of-sync audio and video freeze ups. Here are some ways you can minimise any streaming issues you come across. require(["inlineoutstreamAd", "c.