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Tech & Science NBN slow speeds cut to 12 minutes a week from four hours

04:41  13 march  2018
04:41  13 march  2018 Source:   msn.com

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NBN Co figures show weekly congestion has dropped from almost four hours three months ago to 12 minutes in February. Credit:Louie Douvis. This leads to slow speeds . The NBN Co says having low bandwidth is like driving on a motorway with one lane open. In light traffic cars pass through quickly

Congestion on the National Broadband Network has shrunk from almost five hours to just 12 minutes , while the number of homes and business connected has jumped by more than one-and-a-half million. The latest monthly report from NBN Co shows a major improvement for broadband

NBN Co figures show weekly congestion has dropped from almost four hours three months ago to 12 minutes in February.© Louie Douvis NBN Co figures show weekly congestion has dropped from almost four hours three months ago to 12 minutes in February. The average home connected to the National Broadband Network has gone from facing four hours a week of slow internet due to congestion to 12 minutes in the last three months.

The improvement is thanks to aggressive discounts from the NBN Co to telecommunications companies, which has encouraged retailers to increase the provided bandwidth for each customer.

Congestion is typically a problem for households during the evening when lots of people are heading online to stream video content and browse the internet. This leads to slow speeds.

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Congestion on the National Broadband Network has shrunk from almost five hours to just 12 The improved speeds came despite a massive take-up of the NBN , with the "This has helped to relieve bandwidth congestion on the network from an average of around four hours to 12 minutes per week ."

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The NBN Co says having low bandwidth is like driving on a motorway with one lane open. In light traffic cars pass through quickly, but in rush hour there is congestion unless more lanes are opened.

In the same way, retail service providers can buy more Connectivity Virtual Circuits (CVCs), or bandwidth, to reduce internet congestion.

Telcos foot the bill for buying this extra bandwidth, which means providing more typically reduces their return.

Two customers on the same speed plan provided by different telcos can have very different experiences with speed at peak hours depending on CVCs provided.

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Congestion on the National Broadband Network has shrunk from almost five hours to just 12 The improved speeds came despite a massive take-up of the NBN , with the "This has helped to relieve bandwidth congestion on the network from an average of around four hours to 12 minutes per week ."

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In December, the NBN Co launched a temporary promotion allowing all telcos to get 50 per cent more CVC for each customer.

This promotion is behind the drastic improvement in congestion, from three hours and 51 minutes in November to 12 minutes in February, chief customer officer for residential Brad Whitcomb said.

He refused to separate out the telcos by congestion issues.

"I would leave it to the retailers to make their proposition to the end users," Mr Whitcomb said.

"I can tell you most of them have taken [the promotion] up, which is why we've seen such a significant reduction in congestion and also a significant uptake in the higher speed tiers," he said.

"Below one hour was the target," he said.

There is "no plan" to keep the current promotional prices and he would not confirm whether the 12 minute rate could be sustained when the promotion period ends but said they were working on "strong incentives" for service providers.

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Understanding nbn fixed wireless speed & speed boost helps you estimate your internet speeds & choose the right nbn tiers with Telstra. nbn co is rolling out the nbn network to Australian homes and businesses. At Telstra, we offer various speed tiers on our nbn plans.

NBN wholesaler nbnco offers four NBN speed tiers to ISPs, which dictates how fast your Internet connection will be. What speed do I need? Why is my connection slow ? Compare NBN plans. Previously, providers displayed maximum theoretical speeds of the four speed tiers: NBN 12 , NBN

An NBN spokeswoman said it was about striking “a balance between cost, quality and our need to make a return” on the $49 billion cost of the NBN.

This includes a new pricing structure that bundles bandwidth and access charges together.

Under these future bundles, 2Mbps of CVC will be provided per user on the 50Mbps plan and 2.5Mbps for 100Mbps.

In November, telcos were providing an average of 1.16Mbps. This increased to 1.52Mbps in February.

Another big change since the late-2018 discounts is more customers on higher speed plans.

Typically, 84 per cent of customers have been on 25 Mbps speeds or lower plans. This figure has now fallen to 75 per cent.

A third of customers are expected to be on 50Mbps plans or above by the end of the financial year.

In late-February, Telstra promised free upgrades for 850,000 premises from 25Mbps plans to 50Mbps. Telstra has 49 per cent market share.

Telstra spokesman Steve Carey said the upgrades would be complete "within the next few months" with the average customer already achieving 85 per cent of their maximum speed during peak times in the past quarter.

Other providers have already taken similar steps to upgrade customers, including TPG Telecom, which was first to make these changes.

NBN Co chief executive Bill Morrow has previously blamed the retail service providers for not buying enough CVCs for customers.

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