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Research Automotive Warranties By the Numbers – 2018 Edition

18:22  01 february  2018
18:22  01 february  2018 Source:   autotrader.ca

Keeping repair records can save you money in the long run

  Keeping repair records can save you money in the long run Your paperwork can be proof of work done for warranties or may even just help out your friendly mechanicIf you never frequent a repair facility other than your selling dealership, and get all of your vehicle needs handled in this sole source, you might rely on you retailer’s record keeping system. But studies and surveys show us that the majority of owners defect from manufacturer stores as soon as the base warranty expires, and a good portion look to other providers from day one.

Toy Car in Hand© Flickr (Pictures of Money) Toy Car in Hand

It’s been a couple of years since we took a comprehensive look at the warranty terms offered by auto manufacturers in Canada. In that time, we’ve seen the arrival of new models, the departure of others, while some brands were downsized or retired completely (requiescat in pace, Scion). What hasn’t changed are the new vehicle warranty terms – these have held consistent across the board.

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So what’s changed? Some manufacturers have revised their policy on rust perforation, commonly called “rust-through” (and coverage may vary based on where the rust occurs). Others have tweaked their roadside assistance terms. All the changes are highlighted below in bold.

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Please note that this is a survey of warranty terms for model year 2018 vehicles. Different terms may apply if your vehicle is from an earlier model year.

Overall changes for 2018: Alfa Romeo added; Scion removed; entries specific to Mitsubishi i-MiEV and Lancer removed.

Basic Complete Vehicle

a car parked on the side of a road© Provided by autoTRADER.ca

Also called “bumper-to-bumper” or “new vehicle limited warranty”, this covers any defects in manufacturing or workmanship in your car (with certain exceptions that you’ll find in your warranty booklet).

With a few standouts, you can generally expect mainstream brands to offer 3-year/60,000 km coverage (whichever comes first); for luxury brands, 4-year/80,000 km is the standard.

No changes for have been observed for 2018.

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Basic Complete Vehicle Warranty Terms
ManufacturerDurationDistance
Chevrolet, Chrysler, Dodge, Dodge (SRT), Fiat, Ford, GMC, Honda, Jeep, Nissan, Ram, Subaru, Toyota3 years60,000 km
Mazda3 yearsunlimited
Acura, Alfa Romeo, Audi, BMW, Buick, Cadillac, Jaguar, Land Rover, Lexus, Lincoln, Mercedes-Benz, Mini, Porsche, Smart, Tesla, Volkswagen, Volvo4 years80,000 km
Infiniti4 years100,000 km
Hyundai, Kia, Mitsubishi5 years100,000 km

Powertrain

a car engine© Provided by autoTRADER.ca

The powertrain warranty covers everything that makes your car “go”, such as the engine, transmission, and differential, with certain exceptions, such as “wear items” – like the 12V “starter” battery, the clutch, and drive belt – which have their own replacement intervals.

Most luxury manufacturers make no special provisions for the powertrain components; they are covered under the same terms as the basic warranty – 4-year/80,000 km. Most mainstream manufacturers offer 5-year/100,000 km. The outlier here is Mitsubishi, with its 10-year/160,000 km warranty almost double that of its competitors. Some manufacturers offer diesel-specific warranties.

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Buick now offers 6-year/110,000 km coverage, bringing it in line with sister brand Cadillac. No other changes were noted.

Powertrain Warranty Terms
ManufacturerDurationDistance
Dodge (SRT)3 years60,000 km
Alfa Romeo, Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Mini, Porsche, Smart, Volvo4 years80,000 km
Acura, Chrysler, Dodge, Fiat, Ford, Honda, Hyundai, Jeep, Kia, Nissan, Ram, Subaru, Toyota, Volkswagen5 years100,000 km
Chevrolet, GMC5 years160,000 km
(Diesel) Chrysler, Dodge, Ford, Jeep, Ram5 years160,000 km
Mazda5 yearsunlimited
Buick, Cadillac, Infiniti, Lexus, Lincoln6 years110,000 km
Tesla8 yearsunlimited
Mitsubishi10 years160,000 km

Rust Perforation

  Automotive Warranties By the Numbers – 2018 Edition © Provided by autoTRADER.ca

Also called “corrosion perforation” or “rust-through”, this covers instances where rust has eaten a hole in your vehicle’s body. Some manufacturers distinguish between “visible” and “non-visible” parts, placing greater importance (and coverage) on exterior, “visible” panels. Because the definition varies from manufacturer to manufacturer, these instances are not noted below and owners are advised to consult their manuals for the precise terms and conditions. Note that “surface corrosion” or “surface rust” refers to the precursor to perforation and generally has different terms (if it is offered at all).

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Buick now offers 6-year/unlimited mileage coverage, again in line with Cadillac. Volkswagen, for model year 2018 vehicles, has changed to 7-year/unlimited mileage (12-year/200,000 km for MY 2017 vehicles).

Rust Perforation Warranty Terms
ManufacturerDurationDistance
Alfa Romeo, Chrysler, Dodge, Dodge (SRT), Fiat, Jeep, Ram3 yearsunlimited
Tesla4 years80,000 km
Acura, Ford, Honda, Hyundai, Kia, Lincoln, Mercedes-Benz, Mitsubishi, Nissan, Smart, Subaru, Toyota5 yearsunlimited
Chevrolet, GMC6 years160,000 km
Buick, Cadillac, Jaguar, Land Rover, Lexus6 yearsunlimited
Infiniti, Mazda, Volkswagen7 yearsunlimited
Audi, BMW, Mini, Porsche, Volvo12 yearsunlimited

Hybrid/Electrical Powertrain

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The hybrid or electrical powertrain sometimes doesn’t get its own entry on a warranty chart, or may appear under a different name (Acura lists it as “Integrated Motor Assist System”). There is also some variation between manufacturers about the components that are covered under this warranty, but they all include the battery pack.

The 8-year/160,000 km term is near-universal among manufacturers. Tesla keeps the 8-year term, but does not place a mileage restriction on coverage. Chrysler and Mitsubishi, meanwhile, extend the term to 10 years.

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Hybrid/Electric Powertrain Warranty Terms
ManufacturerDurationDistance
Mercedes-Benz, Smart4 years80,000 km
Porsche6 yearsunlimited
Acura, BMW, Cadillac, Chevrolet, Ford, GMC, Honda, Hyundai, Infiniti, Kia, Lexus, Lincoln, Nissan, Subaru, Toyota, Volkswagen8 years160,000 km
Tesla8 yearsunlimited
Chrysler, Mitsubishi10 years160,000 km

Roadside Assistance

a truck is parked in a parking lot© Provided by autoTRADER.ca

Roadside assistance coverage is relatively new and not considered a standard part of vehicle warranties – there is a great deal of variation not only in duration of coverage, but also in the services offered. Since it’s not a warranty, per se, you may find your coverage information in a separate booklet provided by the manufacturer.

Two changes are noted for 2018: Kia keeps its 5-year duration, but no longer imposes a mileage restriction; Buick once again aligns with Cadillac’s terms, in this case an industry-leading 6-year/110,000 km.

Roadside Assistance Terms
ManufacturerDurationDistance
Dodge (SRT), Nissan, Toyota3 years60,000 km
Honda, Mazda, Subaru3 yearsunlimited
Alfa Romeo, Audi, Jaguar, Land Rover, Porsche, Tesla, Volkswagen4 years80,000 km
Infiniti4 years100,000 km
Acura, BMW, Lexus, Mercedes-Benz, Mini, Smart, Volvo4 yearsunlimited
Chrysler, Dodge, Fiat, Ford, Jeep, Ram5 years100,000 km
Chevrolet, GMC5 years160,000 km
Hyundai, Kia, Mitsubishi5 yearsunlimited
Buick, Cadillac, Lincoln6 years110,000 km

What you need to know about warranties on replacement parts .
If you're having a large job done on your car, it's a good idea to ask some questions and request details in writing . If you’re dealing with a reputable shop with which you have a long and successful history, you may decide to trust their electronic database to keep these records for you. If not, you may need to ask for the parts invoices that your shop received from their suppliers. This may be a difficult ask, as most shops are protective of their mark-ups – but you can simply ask them to redact that cost info on your copy.

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