Canada: No heat or hot water for 6 days at North York condo building - - PressFrom - Canada
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CanadaNo heat or hot water for 6 days at North York condo building

07:10  26 april  2019
07:10  26 april  2019 Source:   cbc.ca

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A North York condo building went six days without hot water or heat after a fire in the building 's hydro transformer over the weekend. Toronto Fire confirms that they were called to this North York address on Saturday, April 20 to deal with reports of smoke in the hydro vault near the building 's

A North York condo building went six days without hot water or heat after a fire in the building 's hydro transformer over the weekend. Hoseyn Khosravani, a tenant at 399 Spring Garden Ave., told CBC Toronto he had been layering blankets on his bed and heating up water on his stove in order to

No heat or hot water for 6 days at North York condo building © Garry Asselstine/CBC Toronto Fire confirms that they were called to this North York address on Saturday, April 20 to deal with reports of smoke in the hydro vault near the building's condo garage.

A North York condo building went six days without hot water or heat after a fire in the building's hydro transformer over the weekend.

Hoseyn Khosravani, a tenant at 399 Spring Garden Ave., told CBC Toronto he had been layering blankets on his bed and heating up water on his stove in order to wash.

"It's pretty bad," he said in an interview a few hours before heat and hot water were restored late Thursday afternoon.

Khosravani's neighbour, Reza Maleki, had also been struggling, describing the six days without heat or hot water as "hard."

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Residential Heat and Hot Water Requirements. From October 1 through May 31, the City requires You can make a complaint about a residential building that does not have enough hot water at any If you live in a co-op or condo , you should first report apartment maintenance issues to the owner

Even during the hottest days of summer, the water must reach a constant temperature of at least 120 F. The New York City If your landlord is not providing adequate heat or hot water , there are steps you can take. First, you should contact your landlord, property management company, or building

In a written statement to CBC Toronto, the building management company, Times Property Management Inc., said was "working around the clock," along with Toronto Hydro and various contractors, to fix the problems.

No heat or hot water for 6 days at North York condo building © Kate McGillivray/CBC Kate McGillivray/CBC

Two hours later, they followed up with tenants, writing that hot water, heat, and hallway ventilation had been restored to the building, though some communal rooms still lacked power.

The insurance question

Though heat and hot water have returned, Khosravani remains frustrated by the slow pace of repairs and lack of clear communication from condo management.

When he had asked about building insurance and options to be housed elsewhere, he said he was eventually told by the management team to find the certificate number for the insurance policy on his own unit.

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Hot water must be provided 365 days per year at a constant minimum temperature of 120 degrees Fahrenheit. Heat must be provided between October If a tenant files a 311 complaint related to heat or hot water , HPD attempts to notify the building owner or managing agent and may also attempt to

On the coldest day of the year, the New York City Housing Authority (NYCHA) reported nearly 12,000 residents were experiencing heat and hot - water The Legal Aid Society tweeted on Tuesday that close to 12,000 NYCHA residents lost heat and/ or hot water over the last 24 hours at developments

Denise Lash, a lawyer who specializes in condo law, says that's by the book.

Lash says condo corporations are obligated to take "reasonable steps" to repair damage to common elements like heat and electricity — but that repair processes can be complicated and lengthy, and that condo corps don't need to pay for tenants to live elsewhere.

"That is something that a corporation does not have an obligation to do ... That is where it's important for unit owners to get their proper insurance," she said.

Lash also said the situation can be quite different for tenants like Khosravani who are renting, as opposed to unit owners.

"An owner should get their own insurance. A landlord may have an obligation with respect to finding accommodation for their tenant," she said.

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