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CanadaDishwasher that came with house catches fire, and owner learns it was subject of Whirlpool class action

21:55  21 may  2019
21:55  21 may  2019 Source:   cbc.ca

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A London, Ont., man said he learned his dishwasher was the subject of a class - action lawsuit settled by Whirlpool Corp. only after the appliance He went upstairs to investigate and saw a flame coming out of the top corner of his KitchenAid dishwasher . "You don't think the appliance filled with

Dishwasher that came with house catches fire , and owner learns it was subject of Whirlpool class action . A London, Ont., man said he learned his dishwasher was the subject of a class - action lawsuit settled by Whirlpool Corp. only after the appliance that came with the house

Dishwasher that came with house catches fire, and owner learns it was subject of Whirlpool class action © Paula Duhatschek/CBC Geoff Evans stands with his burnt dishwasher and the two fire extinguishers he bought after he said the appliance spontaneously caught fire.

A man in London, Ont., said he'll think twice about leaving his dishwasher running overnight after the appliance's control board overheated and caught fire and left his kitchen covered in soot.

Geoff Evans had kicked up his feet to watch TV on May 12 when he heard an unusual buzzing noise coming from his kitchen. He went upstairs to investigate and saw a flame coming out of the top corner of his KitchenAid dishwasher.

"You don't think the appliance filled with water is gonna catch fire," said Evans, who, after a moment of shock, opened the door of the dishwasher to deactivate it.

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Maytag has settled a consumer class action suit alleging odor, mold and mildew problems The recalled products are Whirlpool brand and Kenmore brand (made by Whirlpool Corporation) If you own a Whirlpool brand and Kenmore brand under-the-counter plastic tall tub dishwasher and have

Whirlpool , KitchenAid, and Kenmore dishwashers included in class - action suit. This year Whirlpool agreed to a settlement that could benefit hundreds, if not thousands, of owners of As part of the dishwasher fire settlement, the defendants deny that the dishwashers in question have any

It worked, but not the way he'd hoped.

"I opened the door, the flame went away, and then the massive gust of black electrical fire [and] soot filled the house," he said.

"So that was [the] initial moment of, 'What the hell just happened?'"

'No idea' about class-action suit, settlement

Dishwasher that came with house catches fire, and owner learns it was subject of Whirlpool class action © Paula Duhatschek/CBC The KitchenAid dishwasher Evans said caught fire.

Turning to Google for answers, Evans learned his KitchenAid dishwasher was among those included in a class-action lawsuit settled last July.

The settlement affects dishwashers made between October 2000 and January 2006 with "Rushmore" or "Rush" electronic control boards, which are manufactured by Whirlpool Corp.

It concerns alleged "past or future overheating events," according to the website dishwashersettlement.ca, and may entitle members of the class to:

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Dishwasher that came with house catches fire , and owner learns it was subject of Whirlpool class action | CBC News. A London, Ont., man said he learned his dishwasher was the subject of a class - action lawsuit settled by Whirlpool Corp. only after the appliance that came with the house

Dishwasher that came with house catches fire , and owner learns it was subject of Whirlpool class action . A London, Ont., man said he learned his dishwasher was the subject of a class - action lawsuit settled by Whirlpool Corp. only after the appliance that came with the house

  • Certain past repair expenses.
  • Partial reimbursement for replacing the dishwasher.
  • A cash rebate on the purchase of a new Whirlpool, Kenmore or KitchenAid brand dishwasher.

Whirlpool told CBC News it strongly disagrees with the lawsuit's allegations but that the settlement spared all parties the expense of litigation.

"Whirlpool continues to stand behind its dishwashers, which are safe, reliable, designed and tested using our award-winning safety processes, and include multiple built-in safety features," the company said in an email statement.

Dishwasher that came with house catches fire, and owner learns it was subject of Whirlpool class action © Provided by Canadian Broadcasting Corporation

Evans's KitchenAid dishwasher is one of several in a series with a model number beginning with the letters "KUD."

Dishwasher that came with house catches fire, and owner learns it was subject of Whirlpool class action © Paula Duhatschek/CBC A closeup of the dishwasher's electronic control board.

Dishwashers sold under the Kenmore and Whirlpool brands are also included in the settlement.

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Dishwasher that came with house catches fire , and owner learns it was subject of Whirlpool class action .

Dishwasher that came with house catches fire , and owner learns it was subject of Whirlpool class action | CBC News. A London, Ont., man said he learned his dishwasher was the subject of a class - action lawsuit settled by Whirlpool Corp. only after the appliance that came with the house

Evans, who bought his home in 2006 with the appliances already installed, said he'd had no contact with the manufacturers and was "completely in the dark" about the lawsuit.

On Tuesday, Whirlpool contacted Evans and told him the company would buy back the unit at its original price from 16 years ago, $1,499, he told CBC News. The company also said it would pick up the dishwasher so an engineering team could examine it, and offered to examine his kitchen for any health or safety concerns caused by the fire (Evans declined).

Dishwasher that came with house catches fire, and owner learns it was subject of Whirlpool class action © Paula Duhatschek/CBC

As part of the settlement, Whirlpool sent notices in December 2018 to people who bought an affected dishwasher. The company also ran newspaper and online banner ads and created the dishwasher-settlement website the same month.

Evans said he missed all of that.

"[I had] no idea, until there [was] a fire that I should be doing some research into possible recalls [and] risks," he said.

'Big onus on the shoulders of the consumer'

Situations like the one Evans found himself in demonstrate a common problem with consumer products that are the subject of recalls or lawsuits, said Kersi Antia, an associate professor of marketing at the University of Western Ontario's Ivey Business School in London, Ont., about 190 kilometres southwest of Toronto.

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Dishwasher that came with house catches fire , and owner learns it was subject of Whirlpool class action | CBC News. A London, Ont., man said he learned his dishwasher was the subject of a class - action lawsuit settled by Whirlpool Corp. only after the appliance that came with the house

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"Here we have somebody who didn't buy the product originally. It came with his house, and as a result of that, he was not contactable by the manufacturer," said Antia.

"It's almost incumbent on the person who's taking over a house to look up the serial number by individual appliance and [do a] Google search … So, it's a big onus on the shoulders of the consumer."

Dishwasher that came with house catches fire, and owner learns it was subject of Whirlpool class action © Provided by Canadian Broadcasting Corporation

In the aftermath of the fire, Evans said he's done just that, checking the make and model of every major appliance in his house.

He has also bought two fire extinguishers and vowed never to leave his dishwasher running while he's sleeping or out of the house.

Evans said he wants to warn other people about the possible risks of products that are already in their homes.

"If you didn't buy the original appliances … figure out what the brand is, what the model is, go to Google and see what you can find," he said.

The deadline to register claims for affected dishwashers has been extended to Nov. 25, 2019, Whirlpool Corp. said.

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