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Canada Mediation program for Ottawa Community Housing tenants out of money

12:27  30 june  2020
12:27  30 june  2020 Source:   cbc.ca

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Ottawa Community Housing - OCH, Ottawa , Ontario. 1.4K likes. Ottawa Community Housing provides approximately 15,000 homes to 32,000 tenants , including See more of Ottawa Community Housing - OCH on Facebook.

Boarding house tenants must comply with the house rules and this may help reinforce the If you can’t reach an agreement you can apply for mediation through the Tenancy Tribunal. This form is for a landlord and tenant to fill in together before the tenant moves in. It sets out the key things the

a person smiling for the camera: Christine Robillard says the Helping Ourselves program helped break down communication barriers between participants at the Hampton Court community. © Jean Delisle/CBC Christine Robillard says the Helping Ourselves program helped break down communication barriers between participants at the Hampton Court community.

A conflict resolution pilot project at three Ottawa Community Housing (OCH) locations is running out of money despite its success in helping residents resolve their problems without formal intervention.

Project manager Harry Webne-Behrman said the program, called Helping Ourselves, is a low-cost example of how mediation could become part of the larger conversation about defunding the police and redirecting that money into community-based social programs.

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Once the money is paid, usually through a money transfer, the new tenant discovers there isn’t actually a rental home available, and their money is lost. The “ tenant ” notifies the landlord they are currently out of province, but they will send a cheque or bank draft as a deposit to secure the rental.

Current and former tenants of Ottawa Community Housing owed .1 million to the agency at the end of 2015, prompting management to assess how to OCH started a project specifically on tenant debt. It’s being designed to recoup money for the corporation, but also to keep tenants out of debt in the

"We're working with [residents] to help them name the sources of the [disagreement] and giving them strategies for being able to address those ... directly and constructively," he said. "We're improving their confidence in being able to manage it."

Helping Ourselves, which is operated by Community Mediation Ottawa, has hosted workshops and conference calls for about 40 residents at three OCH buildings — Hampton Court, 450 Laurier Ave. W. and Russell Gardens.

The program has helped address disputes ranging from noise complaints to use of common areas and issues with building management. Residents participate in workshops where they learn communication techniques through role-playing and other activities, then share those new skills with their neighbours.

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How Mediation Works. Mediation in landlord- tenant disputes is fairly informal. More likely than not, the mediator will have you and your landlord sit down together. Some communities have city-wide tenant associations that can furnish technical and legal advice if you have a dispute with your landlord.

Ottawa Community Housing - OCH. Today at 05:36. Check out this beautiful garden at Winthrop! 25 March 2019 ·. Thank you Connected Canadians for partnering with OCH for this pilot project . Seniors at Golden Manor had an amazing experience during this weekend's Bring Your Own Device

a sign on the side of the street: With 250 units, Hampton Court is one of the city's largest seniors' apartment complexes run by Ottawa Community Housing. © Jean Delisle/CBC With 250 units, Hampton Court is one of the city's largest seniors' apartment complexes run by Ottawa Community Housing.

Money runs out Tuesday

Webne-Behrman said mediation and skill development programs like Helping Ourselves can help de-escalate disputes before police become involved.

"So many disputes that arise and escalate and then become violent could be ... intervened upon earlier," Webne-Behrman said.

The pilot, funded through an Ontario Trillium Foundation grant, cost $75,000 in 2019 and has relied on additional funding from the Ottawa Community Foundation and OCH for the past six months. That money runs out June 30.

OCH did not have statistics on whether the program has resulted in a reduction in calls to police or bylaw, but the public housing agency has nevertheless deemed it a success because it's given participants confidence to resolve issues with their neighbours.

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Sometimes a tenant doesn’t move out of the property when the tenancy has ended. Sometimes landlords and tenants agree to extend the tenancy if the tenant ’s having difficulty moving out in time. The landlord doesn’t have to agree to this though.

Southern Cross Housing , a non-profit community housing provider, took over management of just It is the first time a state government housing agency has effectively contracted out the entirety of its The policy narrative surrounding this program is richly positive. The government is promising

a man standing in front of a building: Harry Webne-Behrman is a mediator and program coordinator for Community Mediation Ottawa. © Jean Delisle/CBC Harry Webne-Behrman is a mediator and program coordinator for Community Mediation Ottawa.

Christine Robillard, a participant in the program at Hampton Court, said it's had a positive impact on her community, especially as more residents with diverse backgrounds move into the seniors' housing complex.

"He teaches us to listen to each other before we blurt out, and how to communicate. It doesn't matter the language barriers," Robillard said.

'We really need this'

Robillard said she hopes the program will get the funding it needs to continue.

"We really, really need this," she said.

Brian Gilligan, vice-president of tenant and community support at OCH, said the agency will be looking to find new funding partners to continue and perhaps even expand the program.

Webne-Behrman said more stable funding for a community mediation centre in Ottawa could be a long-term solution,

Right now, the non-profit Community Mediation Ottawa is run out of the Canadian Institute for Conflict Resolution at St. Paul University, and has one full-time staffer who manages a team of nearly 60 volunteers, helping mediate disputes and train police and bylaw officers in de-escalating conflict.

Southeast Edmonton residents speak out against supportive housing complex .
Community members in Edmonton's King Edward Park are worried a proposed supportive housing complex will spark an increase in crime, but the city says there is no evidence to support that. "[For] this particular project, the target is to have about 30 people, in terms of capacity, living at that site," said Hani Quan, manager of housing policy and partnerships at the City of Edmonton. The city has a goal of developing 900 supportive housing units over six years.

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