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Canada Some CRA online services remain unavailable a month after cyberattacks

00:02  25 september  2020
00:02  25 september  2020 Source:   msn.com

Suspicious activity found on 48,000 CRA accounts after cyberattacks: treasury board

  Suspicious activity found on 48,000 CRA accounts after cyberattacks: treasury board OTTAWA — The Treasury Board of Canada says it has uncovered suspicious activities on more than 48,000 Canada Revenue Agency accounts following cyberattacks in July and August. The treasury says the previously-announced attacks targeted CRA accounts and GCKey, an online portal through which Canadians access employment insurance and immigration services. Attackers used a method called credential stuffing, which takes advantage of people who reuse usernames and passwords across multiple platforms that may have been previously hacked.

CRA shuts down online services after cyberattacks expose thousands of accounts. The first and largest attack targeted GCKey accounts, which allow Canadians to access services like Employment Insurance (EI); My Service Canada accounts; Immigration, Refugee and Citizenship Canada

Earlier this month , Canadians began reporting online that email addresses associated with their CRA accounts had been changed, that their direct deposit Aside from CRA accounts, thousands of others linked to GCKey — a secure portal that allows Canadians to access government services online

a sign on the side of a building © Provided by The Canadian Press

More than a month after the Canada Revenue Agency took its website offline in the wake of a major cyberattack, the federal tax collection agency won't say when it expects its online services to fully return to normal.

A number of services within the CRA's online portal for individual Canadians remain unavailable, including the ability to manage direct deposit information, change an address or authorize a representative.

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An RCMP investigation is underway after thousands of Canadians had their personal information compromised after a series of cyberattacks on key government services , including the CRA . NOW PLAYING: Esports. CRA shuts down online services after cyberattacks . Global News.

OTTAWA - The Canada Revenue Agency has temporarily suspended its online services after two cyberattacks in which hackers used thousands of stolen usernames and passwords to fraudulently obtain government services and compromise Canadians’ personal information.

Links with Service Canada accounts have also been deactivated.

The CRA is "working diligently to restore access to all services as quickly as possible," spokeswoman Sylvie Branch wrote in an email.

But the CRA won't say when it expects that to be, only that a "forensic analysis related to the recent cyber incidents continues."

The CRA has found suspicious activity on around 48,000 accounts after the two "credential stuffing" attacks in June and August, which took advantage of the fact that many people use the same log-in credentials for multiple services, the Treasury Board of Canada said earlier this month.

Jose Manuel Fernandez, a professor at Montreal's Polytechnique university who teaches about computer security, said it can take time to investigate cyberattacks and fix vulnerabilities.

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CRA online services for individuals temporarily disabled. Earlier this month , Canadians began reporting online that email addresses associated with their CRA accounts had been changed, that their direct deposit information was altered and that CERB funds or other payments had been issued

The Canada Revenue Agency has resumed all online services after fraudsters used thousands of pilfered usernames and passwords to obtain government services . The agency says it regrets the impacts on Canadians and has modified all its security systems to protect against future cyberattacks .

"These systems are very complex," he said. "The industry as a whole has a terrible track record of building software that is reliable and free from bugs that can be exploited."

He said it's common for organizations to limit access to certain services while they're investigating, comparing it to the yellow police tape around a crime scene.

An organization like the CRA may also limit users' ability to make certain changes to reduce the risk of stolen information being used for fraud.

The CRA said the COVID-19 pandemic is not slowing its response.

"The fact that many CRA employees are working from home is not affecting the CRA's ability to return its online services to full functionality," Branch said.

This report by The Canadian Press was first published Sept. 24, 2020.

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This story was produced with the financial assistance of the Facebook and Canadian Press News Fellowship.

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Cybersecurity. Cyber - Attack Hits U.S. Health Agency Amid Covid-19 Outbreak. The attack , which involved overloading the HHS servers with millions of hits over several hours, didn’t succeed “We are coordinating with federal law enforcement and remain vigilant and focused on ensuring the integrity of

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