Money: 311 complaints about short-term rentals have skyrocketed in Toronto - - PressFrom - Canada
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Money311 complaints about short-term rentals have skyrocketed in Toronto

13:35  02 may  2019
13:35  02 may  2019 Source:   cbc.ca

Rise of ghost hotels casts pall over Toronto rental market

Rise of ghost hotels casts pall over Toronto rental market Toronto’s housing crisis is being fuelled by the emergence of “ghost hotels” — profitable, short-term rentals posted on websites like Airbnb that are replacing long-term rental housing — a Toronto Star/Munk School of Global Affairs and Public Policy investigation has found. While Airbnb markets itself as a way for individuals to rent their homes when they’re away, there are more than 1,700 Airbnb usernames in Toronto listing more than one entire property for rent — an indication they are either commercial property management operators or enterprising individuals becoming de facto landlords, an analysis of data from the independent

Short - Term Rentals in Commercial and Industrial Buildings Short - term rentals may only be hosted in areas that are permitted for residential use. The 311 data also shows that complaints about short - term rentals have skyrocketed over the last eight years, going from just nine in 2010 to 317 in

But more serious short - term rental incidents in the downtown Toronto building — like an accidental shooting in December — have left her and her husband worried about The 311 data also shows that complaints about short - term rentals have skyrocketed over the last eight years, going from just

311 complaints about short-term rentals have skyrocketed in Toronto© Farrah Merali/CBC Mark Sraga, director of investigation services for Municipal Licensing and Standards, says short-term rental enforcement will still be on a complaints basis if and when the new bylaw comes into effect.

Loud parties, pizza boxes and vomit are an annoying, yet predictable part of daily life for those who live in the Ice Condos alongside a bunch of Airbnbs, according to resident Becca Young.

But more serious short-term rental incidents in the downtown Toronto building — like an accidental shooting in December — have left her and her husband worried about their three-year-old son's safety.

A real-estate entrepreneur, a PhD graduate, a former trader: These are some key players in Toronto’s short-term rental market

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311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24. 311 can offer assistance in more than 180 languages. Make an accessibility complaint about a City program or service. Or make a compliment or suggestion about

How Toronto 's proposed short - term rental regulations compare to other cities: Rise of ghost hotels casts pall over Toronto rental market Toronto ’s housing crisis is bei The Ice Condos tops the list of addresses with the most 311 complaints about short - term rentals in Toronto , according to eight

"We had him sleeping with us for a few nights because we honestly couldn't get the image of a bullet going through a wall by accident out of our heads," she told CBC News.

"He sleeps right against the wall that's shared with the party unit next door — where they're often fighting, screaming, you know, drunk or whatever, in the middle of the night."

And it looks like Young isn't the only one having issues in the building.

The Ice Condos tops the list of addresses with the most 311 complaints about short-term rentals in Toronto, according to eight years of data CBC News obtained from the city.

The ranking is understandable given the building's location in the Waterfront Communities, which a CBC News analysis found has the most Airbnbs of any neighbourhood in Toronto.

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New short-term rental regulations in Kelowna take effect City says new bylaws will help manage growing short-term rental market.

Under Toronto 's proposed rules, short - term rental hosts would only be allowed to list their primary residences. (Cole Burston/The Canadian Press). 311 complaints about short - term rentals have skyrocketed in Toronto . Airbnbs have 'serious impact' on Toronto housing despite making up less

As far as his short - term rentals are concerned, Lau says in his statement that many of his clients stay an average of three months. “For some, it is just not The Ice Condos tops the list of addresses with the most 311 complaints about short - term rentals in Toronto , according to eight years of data

The 311 data also shows that complaints about short-term rentals have skyrocketed over the last eight years, going from just nine in 2010 to 317 in Toronto last year.

It's a jump that doesn't surprise Mark Sraga — the man in charge of the bylaw officers who investigate those complaints for Municipal Licensing and Standards.

311 complaints about short-term rentals have skyrocketed in Toronto© Farrah Merali/CBC Farrah Merali/CBC

Sraga attributes the rise to how easy platforms like Airbnb are to use, and to how, as a result of their popularity, most people know about short-term rentals — and are more quick to blame them for noise.

"How many of those complaints are truly short-term rentals versus not? We don't know," said Sraga.

"We don't have that information because of our challenges in determining that use."

Just a short walk away from the CN Tower, Rogers Centre and Scotiabank Arena, the Ice Condos provide a convenient haven for tourists and its condo board allows short-term rentals.

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New short - term rental regulations in Kelowna take effect. City says new bylaws will help manage growing short - term rental market. The Ice Condos tops the list of addresses with the most 311 complaints about short - term rentals in Toronto , according to eight years of data obtained by CBC

311 complaints about short - term rentals have skyrocketed in Toronto . On Tuesday, Burns was especially afraid because he says some guests nearly smashed down his door trying to get into what they thought was their rented house.

Sraga told CBC News condo buildings in general, but also specifically ones that allow Airbnbs, are hard for his team to investigate and lead to fewer charges.

"We can address the noise impact, but with the use issue we're not going to be very successful if the condo board is allowing it," he said. "So we won't prioritize those necessarily compared to a private residence that's having a broader community impact."

311 complaints about short-term rentals have skyrocketed in Toronto© CBC News CBC News

At the Ice Condos, Young believes most of her floor is listed on the accommodation site full-time, including her neighbouring units.

"The question of regular tenants in this building is a bit of a joke," said Young, "to the point where we find each other, we cluster together, we say, 'Oh my god, you exist.'"

Right now, Young figures she escalates a complaint to either building management or Airbnb about once a month. Two weeks ago she says she called police after a domestic violence incident next door.

Airbnb declined an interview with CBC News, but said in a statement that it "supports regulations on home sharing that protect the affordable housing supply while still letting the city and local residents realize more of the economic benefits of tourism."

1 in 50 private dwellings in Charlottetown listed on Airbnb, analysis finds

1 in 50 private dwellings in Charlottetown listed on Airbnb, analysis finds One out of every 50 private dwellings in Charlottetown was listed for rent on the website Airbnb, according to an analysis of the site by CBC News. CBC News captured listings on the site for 17 Canadian cities on Apr. 10. The 331 listings captured for Charlottetown represent 1.93 per cent of all private dwellings in the city. That's the second-highest proportion among all the cities included in the analysis. Whistler was highest at 18 per cent. David Wachsmuth, a professor with the School of Urban Planning at McGill University, has been studying the short-term rental industry.

311 complaints about short - term rentals have skyrocketed in Toronto | CBC News. Airbnb listings for entire homes in Toronto only make up as much as 0.8 per cent of all the city’s private dwellings, but one urban planning expert says that’s still enough of the market to have a “serious

Illegal short - term rentals can be dangerous for neighbors, guests, and first responders. There are rules, laws and consequences governing short - term rentals that are enforceable today. Submit a complaint . Do you suspect illegal short - term rental activity in your neighborhood?

Young thinks Toronto's proposed regulations would be "transformative" for her condo. But right now they're in limbo pending an appeal from Airbnb hosts that will be heard in August.

How would the city enforce short-term rental regulations?

If the city wins and the regulations are enacted, Airbnbs could only be operated through a person's primary residence for up to 180 nights a year, essentially making short-term rental investment properties illegal.

"But then the question becomes, how do you enforce that?" said Young.

Sraga told CBC News enforcement will still be on a complaints basis if and when the new bylaw comes into effect, but his team will have more tools at its disposal to make a case to lay charges and issue fines.

Those tools include doing title searches to see if a person owns more than one property to determine primary residence, checking whether they've registered with the city under the new regulations and boosted staffing.

For her part Young hopes "a playbook is somehow developed for a building like ours because we desperately need it."

Read more

Alleged Airbnb fraud in Fredericton leaves international student stranded.
Sudon Daigle began listing her home on Airbnb five years ago to help pay her mortgage. Megan Yamoah has more.

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