Money: Transportation watchdog launches inquiry after WestJet bumps passengers - PressFrom - Canada

MoneyTransportation watchdog launches inquiry after WestJet bumps passengers

09:05  17 august  2019
09:05  17 august  2019 Source:

Federal ethics watchdog investigates B.C. Liberal MP after complaint from Tories

Federal ethics watchdog investigates B.C. Liberal MP after complaint from Tories OTTAWA — The federal ethics watchdog has launched an investigation into allegations that Liberal MP Joe Peschisolido failed to update his public records when the Law Society of B.C. took control of his law firm earlier this year. Ethics commissioner Mario Dion confirmed in a letter to Conservative MP Peter Kent, who requested the inquiry, that he is looking into the matter. Federal ethics rules require MPs to report any material changes to their investments and other private interests within 60 days.

Bumping . The vast majority of the time, passengers don’t have any problems boarding their flights. It’s important for passengers to understand why they may be asked to give up their seats and what rights they may have. Before an airline forces a passenger to give up his/her seat due to overbooking

+ WestJet Airlines Ltd. has announced it will launch an investigation after passengers spent an extra day and a half in Mexico over the weekend, many without the hotel rooms the airline had said would be made available following a cancelled international flight.

Transportation watchdog launches inquiry after WestJet bumps passengers© 2019 Roberto Machado Noa TORONTO, ONTARIO, CANADA - 2019/01/05: Westjet plane being refuelled by a pump truck. The fuel is in an underground tank. (Photo by Roberto Machado Noa/LightRocket via Getty Images)

OTTAWA — Canada's transportation watchdog is launching an inquiry into how WestJet Airlines Ltd. handles its passengers during schedule changes after an incident last month saw travellers bumped without compensation.

The Canadian Transportation Agency says the probe into WestJet's tariff — its contract with customers — follows a complaint after a Canadian couple en route to Italy were bumped from their flight out of Edmonton.

Sunwing Airlines challenges fine issued after ice storm-related delays in 2018

Sunwing Airlines challenges fine issued after ice storm-related delays in 2018 The fine was levied by the Canadian Transportation Agency, following an investigation of the airline’s conduct after an ice storm on April 14, 2018. “In contrast to other carriers, Sunwing did not cancel any of its flights. The evidence indicates that this was in part due to Sunwing’s business model and its belief that delaying rather than cancelling its flights would be less disruptive to its passengers, who were on their way to or from vacation destinations,” the CTA report said.

When WestJet bumped her and her husband from a flight out of Edmonton last month after swapping in a smaller airplane, the move effectively cost the In talking with passengers who are members of the Air Passenger Rights Facebook group, Lukacs said he sees evidence of airlines launching new

CALGARY - The Canadian Transportation Agency says WestJet (TSX:WJA) must provide compensation to customers bumped on flights to Lukacs also complained about WestJet 's bumping practices. Also Wednesday, Transportation Canada issued an air operator certificate for WestJet 's

According to media reports, WestJet told the pair they were not entitled to compensation because the incident amounted to a "flight delay" rather than a "denial of boarding."

Under Canada's passenger bill of rights — partially implemented on July 15, a week before the flight — airlines have no obligation to pay customers for delays or cancellations considered out of its control. Delays within its control many not require compensation until Dec. 15, when the second phase of regulations comes into force.

Passenger rights advocate Gabor Lukacs says the incident underscores loopholes in the new rights regime — maybe more so than WestJet's tariff — adding that it is unfortunate it took a media report to prompt the inquiry.

The agency says it has directed WestJet to provide information and will decide on next steps after it is received.

Companies in this story: (TSX:WJA)

The Canadian Press

Passengers told to wait 11 days for next plane after Swoop cancels Kelowna to Winnipeg flight.
Travelers who were expecting to fly from Kelowna, B.C. to Winnipeg had an unpleasant surprise when they were told their flight on the Swoop airline was cancelled – and that they wouldn't be re-booked until, potentially, early September. Pat Ward and Emily Rae say they were scheduled to come home to Winnipeg Monday but found out their flight had been cancelled after a truck hit their airplane, damaging a propeller. They and nine other friends and family were in Kelowna for a wedding, said Ward, and they said they were promised a charter flight home by the company on Wednesday.

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