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Money Harrods accused of ruining the spirit of Christmas after limiting Santa visits to customers who spend over $2,500

23:10  12 november  2019
23:10  12 november  2019 Source:   msn.com

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Customers complain London store’s restrictive policy ‘steals Christmas ’ from their children. The Knightsbridge department store has been accused of “behaving like the Grinch who stole “A visit to Father Christmas at a magical shop like Harrods should be for all,” said Browne, a marketing director

Santa visits reserved for shoppers who spend over $ 2 , 500 at London's famous Harrods store. Running from November 15 until Christmas Eve, Harrods ' "Secret Forest Grotto" is described as a Visiting the grotto costs £20 per child, with adults and children under the age of three able to visit for

Harrods is ruining the spirit of Christmas, according to some of its customers.

London's most famous luxury department store came under scrutiny this week after reports surfaced that it is reserving visits to its famous Christmas grotto to Green Tier 2 rewards holders or customers who have spent over $2,500 in Harrods over the course of the year.

The Guardian, which was first to report the news, spoke to angry customers who said Harrods was missing the point of Christmas.

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"Harrods is behaving like the Grinch who stole Christmas," James Browne, a Harrods customer who has been visiting its Christmas grotto for the past 15 years with his three children, told The Guardian. "They have lost the true meaning of Christmas and given into the commercialisation of the season. Visiting Father Christmas shouldn't be reserved for those that are fortunate enough to frequent the store and spend thousands of pounds."

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Harrods has been accused of behaving like the "grinch who stole Christmas " after announcing that mostly children whose parents are big The department store is restricting access to its annual grotto, a tradition adored by children and families, to people who have spent £ 2 ,000 or more at the store.

Harrods closes off Christmas grotto to customers who spend less than £ 2 ,000. Harrods has announced that families who want to visit its Christmas grotto, where children can meet Santa ‘They have lost the true meaning of Christmas and given into the commercialisation of the season.

The tradition dates back for over 60 years - children are invited to come into the London store and visit Santa in his grotto in the London store and have their photo taken with him. Up until last year, anyone was able to reserve a slot with Santa but Harrods changed its policy in 2018 to cope with the overwhelming demand.

  Harrods accused of ruining the spirit of Christmas after limiting Santa visits to customers who spend over $2,500 © Photo by Steve Finn/Harrods via Getty Images

Last year, it didn't divulge how much customers would need to spend to be eligible for a slot but customers who had spent thousands of dollars at its store over the course of the year told The Telegraph that they weren't able to get time with him.

"Each year, we are overwhelmed by requests for this special experience, which we make every effort to facilitate. We care hugely about making a visit to the Grotto as magical as possible, therefore tickets are extremely limited. Unfortunately, we simply cannot meet the demand for places," a spokesperson for Harrods said in a statement emailed to Business Insider on Tuesday.

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Time with Santa Claus doesn’t come cheap this year after Harrods limited visits to its Swarovski crystal-encrusted Christmas grotto to families who have spent thousands of pounds Knightsbridge store sold over 96% of slots to big spenders. A decorated Christmas window of Harrods department.

SANTA CLAUS is due to make his grand entrance to Harrods next week but children excited to visit him in his The flagship Knightsbridge shop has been accused of “behaving like the Grinch who stole Christmas ” over its high spend “I help keep the spirit of Christmas alive, which is very important.”

This year, Harrods offered 160 free tickets to any families that hadn't met its criteria - families could apply for the draw in-store and 10 tickets were handed out each day for just over two weeks. But according to The Guardian's numbers, this amounts to under 4% of its total bookings.

For rewards customers, a space to see Santa still costs $25 for a maximum of eight people. These tickets are now sold out online

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