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Money United Airlines Is Being Sued By One of Its Own Flight Attendants (This Really Doesn't Look Good)

16:06  13 november  2017
16:06  13 november  2017 Source:   inc.com

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Yet now the airline 's being sued by a 60-year-old woman who claims United won' t let her wear clogs. Edie Hall is a United Flight Attendant and has worked for the airline and the one it swallowed, Continental, for 32 years.

Yet now the airline ’s being sued by a 60-year-old woman who claims United won’ t let her wear clogs. Edie Hall is a United Flight Attendant and has worked for the airline and the one it swallowed, Continental, for 32 years.

a large air plane on a cloudy day© Getty Images

How did it come to this?

Quotes in the article

United Continental Holdings Inc

UAL

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Particularly annoying, Mr. Bridges said, was that the airline was looking for extra seats for some of its employees. In 2016, United involuntarily denied boarding to 3,765 of its more than 86 million passengers on oversold flights , according to the Transportation Department.

United Airlines passenger forcibly removed from overbooked flight – video. Other passengers can be heard screaming and shouting “Oh my God” and “ Look at what you did to him.”

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A lawsuit over shoes?

United Airlines is trying to be much nicer these days.

Nicer than the days when it dragged a passenger off a plane and knocked some of his teeth out.

Yet now the airline's being sued by a 60-year-old woman who claims United won't let her wear clogs.

Edie Hall is a United Flight Attendant and has worked for the airline and the one it swallowed, Continental, for 32 years.

As the Houston Chronicle reports, she's been wearing Dansko XP Pro brand since 2004 because of foot problems.

For a time, this was against airline rules. After 2013, it wasn't.

Still, she claims in her lawsuit that her United bosses were fine with her wearing the clogs on the plane, but tried to stop her wearing her clogs while walking through the airport.

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Employees rank Delta Air Lines as one of the best places to work. Danny Elkins, who's been a flight attendant with Delta for more than 35 years, shared with Business Insider what it ' s really like.

If you have any questions about our flight today, please don’ t hesitate to ask one of our flight attendants . Airlines and the entire crew, I’d like to thank you for joining us on this trip and we are looking forward to seeing you on board again in the near future.

Perhaps the airline felt this transmitted some sort of bad image, but the U.S. Equal Employment Opportunity Commission found in Hall's favor in May.

Yet she's still suing.

She claims that United persists in saying that her clogs are against uniform policy when she's anywhere but on the plane.

She insists that the airline keeps alternately allowing her clogs and then rescinding permission to wear them.

It all sounds as if there's a clog in the communication system here.

I contacted United to ask for its view and will update, should a reply hotfoot its way to me.

United did tell the Houston Chronicle that there's no legal basis for the suit, as the airline is happy for Hall to wear the shoes.

Perhaps this seems like an extremely petty dispute, one that surely could have been resolved in a conversation lasting a few minutes.

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A dog has died on a United Airlines flight after an attendant forced the animal’s owner to put the pet in the cabin’s overhead bin. Last year, the carrier was sued by the owners of a giant rabbit that died on one of its flights .

The Reading / Listening - United Airlines - Level 3. An American airline is in trouble for the way it treated one of its passengers. The doctor paid for his seat but United Airlines ordered him to get off the plane because they wanted his seat for a flight attendant to sit down.

It's still an example of what appears to be, at the very least, communication gone wrong.

If, as she insists, Hall's disability is so severe that she needs to wear the clogs, is it impossible for United to make an exception?

Or might there be more to the tale than Hall and her lawyer have revealed?

But when you have a vast, unpopular company facing off against a 60-year-old employee of 32 years, it's hard for human sympathies not to waft in one particular direction.

And that's what doesn't look good for United.

Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.


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