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Technology Fiber optic telecom cables cut, Orange subscribers deprived of the Internet

16:05  06 may  2020
16:05  06 may  2020 Source:   parismatch.com

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The two incidents took place in Ivry in the morning and then Vitry in the afternoon, according to Orange. The fiber optic cables were intentionally sheared. Orange has filed a complaint, and a judicial source has confirmed that an investigation has been opened into the facts.

  Des câbles télécom en fibre optique coupés, des abonnés Orange privés d'Internet © Sebastian Gollnow / DPA / dpa Picture-Alliance / AFP

Telecom fiber optic cables were intentionally cut Tuesday in Ile-de-France, notably depriving tens of thousands of Orange subscribers of telephone or internet access , we learned on Wednesday from concordant sources.

"A few tens of thousands of subscribers are affected," said an Orange spokesperson Wednesday morning. The operator hopes to achieve a full recovery soon, he said, without being able to give a deadline yet. The customers concerned are located in Val-de-Marne and Paris, said Orange Ile-de-France in a tweet.

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The two incidents took place in Ivry in the morning and then Vitry in the afternoon, according to Orange. The fiber optic cables were intentionally sheared. Orange has filed a complaint, and a judicial source has confirmed that an investigation has been opened into the facts.

Several companies have seen their activity disrupted, including the internet host and cloud provider (cloud computing) Scaleway, a subsidiary of Iliad / Free which relies on this cable to connect two of its data centers.

"The repairs will begin and probably last several days. Many operators affected in the sector, the night will be long. Good luck to all the teams on the ground," tweeted Arnaud of Bermingham on Tuesday afternoon, CEO of Scaleway.

"Services are gradually restarting for our customers in our two datacenters depending on the operators with whom they work," he added on Wednesday morning.

The incident also had an impact on websites such as Winamax, an online betting and poker site that remained inaccessible during the day on Tuesday.

The fiber optic cables that form the infrastructure of modern telecommunications networks are regularly cut accidentally during road works. But deliberate malicious acts are much rarer.

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