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TravelEasyJet says photo of passenger made to fly with no seatback is staged

19:30  06 august  2019
19:30  06 august  2019 Source:   businessinsider.com

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EasyJet says photo of passenger made to fly with no seatback is staged© pcruciatti/Shutterstock
  • A photo appearing to show an EasyJet passenger flying in a seat with no back went viral and caused outrage on Tuesday.
  • The airline, however, called the image misleading, saying the seats were out of order and nobody was assigned to them.
  • The photo, which showed a woman in one of the seats on a flight from London to Geneva, was posted to Twitter by the tech startup CEO Matthew Harris.
  • "No passengers were permitted to sit in these seats as they were inoperative awaiting repair," an EasyJet spokeswoman, Katie Kershaw, told Business Insider.
  • Visit Business Insider's homepage for more stories.

A viral photo showing an EasyJet passenger in a row of seats with their backs removed is misleading, the airline has said.

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One outraged passenger ­messaged The Sun, saying : “ EasyJet pilot dancing during the flight. Another worried viewer said : “The cockpit duo were not focused on the controls, just on having a Our journalists strive for accuracy but on occasion we make mistakes. For further details of our complaints

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The image, posted by the tech startup CEO Matthew Harris on Tuesday, showed a woman using a seat on Flight EZY98HD from London's Luton Airport to Geneva. He asked, "How can this be allowed?"

In a response to questions by Business Insider, EasyJet said the seats were not assigned to passengers and were awaiting repair.

All passengers used seats with functional backs, a spokeswoman said. The flight was not fully booked and had five free seats, an airline source said.

That suggests the photograph was most likely staged.

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Hundreds of easyJet passengers were stuck in Morocco for 24 hours after multiple issues with the flight. Many on the Manchester-bound flight complained about being left with The passengers were reportedly left at a hotel overnight after a technical fault and cabin crew exceeding their working hours.

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"No passengers were permitted to sit in these seats as they were inoperative awaiting repair," an EasyJet spokeswoman, Katie Kershaw, told Business Insider in a statement.

"Safety is our highest priority and easyJet operates its fleet of aircraft in strict compliance with all safety guidelines."

EasyJet says photo of passenger made to fly with no seatback is staged© Thomson Reuters

Harris later tweeted to say the woman in the viral photograph "was moved to a spare seat once the flight was fully boarded."

"Not sure what would have happened if the flight was full," he added.

The plane landed at 10:15 a.m. local time on Tuesday.

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