Travel A family prevented from boarding for Greece due to a new incorrectly completed form

15:15  09 august  2020
15:15  09 august  2020 Source:   lepoint.fr

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no new passengers get on. no-one on- board gets off and mixes with people outside. FCO travel advice includes information on any health measures in place for visitors to a country or territory. These can include a requirement to self-isolate, quarantine or undergo testing for coronavirus, or even

Upon arrival in Greece : All arriving passengers from international flights are checked and subject to If due to the diagnostic test process, the To ensure you have the best possible experience using aegeanair.com, we recommend to download a new browser or upgrade your existing browser to a

Une famille empêchée d’embarquer pour la Grèce à cause d’un nouveau formulaire mal rempli © Sylvain Sonnet / Getty Images A family prevented from embarking for Greece due to a new incorrectly completed form Greece imposes travelers to complete an information and location form at least 24 hours before departure.

The holidays turn into a nightmare. This British family was desperately waiting to be able to fly to Greece after months of confinement. But when Michelle and her two children, Elena, 12, and Edward, 9, showed up at the Gatwick airport departure gate on the weekend of August 1, the family were not allowed to board the plane, tells the BBC . At issue: the new mandatory tracking form for each passenger, to be completed online. The Greek authorities have put in place this measure to be able to track every traveler. This form must be completed at least 24 hours before departure. A QR code is then sent to the traveler, who must download it to their phone or print it.

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Greece : Greece has restarted direct flights to and from the UK and is now open to UK visitors. You need to complete this form 24 hours before you arrive in Greece . On arrival you may be given a COVID-19 test. Family member from that country are also allowed to enter, regardless of nationality.

If you’re unable to travel back to the UK due to coronavirus travel restrictions and your leave has expired, a short break in continuous residence will be overlooked. Added a new section on temporary concessions if you’re applying to enter the UK or remain on the basis of family or private life.

If Michelle did have the document, her son was not there. "It's such a shock. EasyJet didn't tell us why at first. We were just asked to step down. (...) I'm a lawyer, so I'm used to filling out forms with little characters. But these are so difficult to understand, "denounces the mother to the BBC. While she was filling out the form, Michelle then attempted to add a third person, her son. But the QR code only had two passengers. "The website is not clear. The other couple who were denied boarding hadn't even heard of the forms," ​​she adds.

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Determined to go on vacation with her children anyway, Michelle first thought of Mallorca, in the Balearics, but due to the quarantine imposed on travelers returning from Spain, this idea was abandoned. She then booked new flights to Greece on her phone, with stopovers, and much more expensive. On returning home, she took care to fill out the form imposed for the Greek authorities. If the small family arrived in Chalkidiki, in the north of Greece, a few days later, it was necessary to pay nearly 800 additional euros.

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Michelle and her children were not the only ones to be refused boarding for a lack of form. Britain's largest travel agency Tui tells the BBC that a "small number" of passengers were not allowed to travel to Greece after arriving at airports. In addition to complaints that the forms are confusing, passengers have also complained about not receiving QR codes on time.

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