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Cars Whirlpool recall: 500,000 Hotpoint and Indesit washing machines recalled over fire risk warning

17:00  17 december  2019
17:00  17 december  2019 Source:   inews.co.uk

MPs slam tumble dryer company Whirlpool over attitude to safety

  MPs slam tumble dryer company Whirlpool over attitude to safety MPs today slammed tumble dryer company Whirlpool for its attitude to safety and its use of non-disclosure agreements (NDAs). A [] The post MPs slam tumble dryer company Whirlpool over attitude to safety appeared first on CityAM.

Whirlpool has launched a recall of its fire risk tumble dryers by urging remaining owners of unmodified machines to “make contact immediately”. The Office for Product Safety and Standards (OPSS) announced the recall involving 500 , 000 dryers that could potentially be a fire risk on 10 July, two

WHIRLPOOL has finally launched its recall of 800, 000 fire - risk tumble dryers after four years of pressure from consumer groups, and following government intervention. The manufacturer had originally launched a safety campaign in November 2015 to "modify" affected machines .

a close up of a car © Provided by The i

Whirlpool has announced it is to recall half a million washing machines, months after it launched another mass recall of potentially dangerous dryers.

As many as 519,000 washing machines sold under the Hotpoint and Indesit brands in the UK over five years could contain an issue with the door-locking system, causing them to potentially overheat and catch fire.

Appliances sold between October 2014 and February 2018 could be faulty, and customers who have bought them are urged to contact Whirlpool immediately to check if their washing machine is one of the models affected.

  Whirlpool recall: 500,000 Hotpoint and Indesit washing machines recalled over fire risk warning © Provided by The i

Whirlpool said it was working at "full speed" to recall appliances potentially impacted.

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Half a million Hotpoint and Indesit machines are recalled , as Whirlpool faces another fire safety saga. Up to 519, 000 washing machines sold in the UK are involved. Instead, Whirlpool suggested owners could still use the machine but with a vastly reduced risk , by only using the cold

Whirlpool say that 65, 000 more machines have been either been replaced or modified since the notice was issued in July. At the time, bosses said between 500 , 000 and 800, 000 potentially dangerous tumble dryers could still be in people's homes. It means that up to 735, 000 faulty machines may still

Current advice

Owners are urged to switch off the appliances and not use them (Photo: Getty)

In the meantime, it advised consumers to unplug their washing machines and not use them.

Those who chose to continue using their machines should only use cold water cycles of 20C or lower as this significantly reduces the risk, Whirlpool said. This is because the issue is associated with the washing machines heating element being activated during washing cycles above 20C.

Under the recall, all affected customers will have the choice of either a free-of-charge like-for-like replacement washing machine, or a free-of-charge in-home repair of their existing appliance.

Whirlpool Corporation vice president Jeff Noel said: "We sincerely apologise for the inconvenience and concern this may cause to our customers, particularly over the Christmas period, but we hope people will understand that we are taking action because people's safety is our top priority.

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Whirlpool issued a recall notice for up to 800, 000 faulty dryers in July, despite claims in June that the number of defective models stood at 500 , 000 . This came after pressure from the government to issue a full recall notice. A fault in the dryers has been blamed for at least 750 fires over an 11-year period

Whirlpool warned of a fire risk as far back as 2015 after it found a fault in its Hotpoint , Creda and Indesit tumble dryers. Which? said the recall move was a “hugely significant step”. The consumer group’s head of campaigns, David Chaplin, said: “There will be serious questions if this recall only

"Preparing for a recall of this scale is a complex operation and we are working tirelessly to ensure we are ready to start offering replacements or repairs to our customers from early January."

Consumers can check if their washing machine is affected by visiting here. This site includes an online model checker tool, as well as a full list of model numbers.

Alternatively, customers can call Whirlpool's freephone hotline 0800 316 1442 where an adviser can assist with checking their model and providing further information. To check if a washing machine is potentially affected, customers will need both the model number and the serial number of the appliance. Both of these codes can be found inside the door, or alternatively on a label on the rear of the appliance.

Keeping customers safe

Whirlpool said the issue was identified by its safety team, adding that "no serious injuries have been reported".

Whirlpool to recall hundreds of thousands of fire-risk washing machines

  Whirlpool to recall hundreds of thousands of fire-risk washing machines The firm is advising consumers to unplug their washing machines and not use them. We are recalling certain models of Hotpoint and Indesit washing machines made between 2014 and 2018 because of a potential safety concern. If you think your washing machine might be affected, you can check by calling 0800 316 1442 or by visiting https://t.co/2uuCgDuuWm— Whirlpool UK (@WhirlpoolUK) December 17, 2019Those who chose to continue using their machines should only use cold water cycles of 20C or lower as this significantly reduces the risk, Whirlpool said.

The government is to issue an "unprecedented" recall notice of up to 500 , 000 Whirlpool tumble dryers which pose a fire safety risk . It comes four years after Whirlpool issued a warning after it found its Hotpoint , Creda and Indesit dryers had a fault which needed fixing. The fault was blamed for at least

The Whirlpool recall relates to Hotpoint , Indesit , Creda, Swan and Proline dryers built between 2004 and 2015. The Whirlpool recall involves tumble dryers made over an 11-year period (Photo: Justin The recall involves 500 , 000 dryers and, since July when the recall was first made, 65, 000

Mr Noel added: "This is an issue we inherited from buying Indesit Company, but as the new owner, it is our responsibility to keep our customers safe. We are recalling these products because it is the right thing to do for people's safety and we will do whatever it takes to put the situation right for our customers.

"By taking actions like this, we are bringing the company we acquired in line with Whirlpool's industry-leading global safety and quality standards."

The latest recall comes after the company finally launched a full recall involving 500,000 dryers in July.

The company acted after being criticised for resisting demands for a full recall and instead carrying out a lengthy "safety campaign" that saw 1.7 million products modified instead.

In November MPs said it was "extraordinary" that as many as 800,000 of the defective dryers could still remain in people's homes four years after Whirlpool revealed they were a fire risk.

A Business, Energy and Industrial Strategy (BEIS) Committee investigation into the firm criticised the company for its slow response in modifying or replacing faulty machines while also condemning the firm's use of non-disclosure agreements (NDAs) to "silence customers".

Whirlpool had earlier revealed that, in recent years, it had logged 54 fires in its tumble dryers and admitted that three of those were models which had already been modified.

Additional reporting from Press Association.

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