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Money Consumer Protectors Practice Criticism: These energy suppliers throw their customers out

19:15  22 october  2021
19:15  22 october  2021 Source:   ksta.de

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The fall is the time in which the most German Germans are back their boilers. But in October, many consumers are a tangible problem. Because several providers send their customers to notice letters.

  Verbraucherschützer üben Kritik: Diese Energieversorger werfen ihre Kunden raus © Dpa Norbert Försterling

A reader from Cologne, customer at the Bavarian gas provider Montana Energy, for example, received a letter, after which the company announced its contract for the agreed terms. Later, Montana offered a new contract, but too much worse conditions. A provider of the provider Maingau from the Rhine district Neuss reported by a similar approach. However, the company offered no new contract. The terminated customers thus fall to the basic supplier, in the case EON, the prices are also significantly higher.

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first provider are bankrupt

other providers no longer deliver because they are simply bankrupt. First, the Brandenburg company Otima reported Energy Bankruptcy. With the Hamburg ecostromaniamen Smiling Green Energy (brand "natural-green electricity"), the second provider announced bankruptcy on Wednesday within a week of bankruptcy.

Cold is not in the apartment at termination or bankruptcy of the gas supplier. All customers are supplied automatically and without acting by the basic supplier. However, sometimes much more expensive terms.

Consumer Protection: Termination Not allowed

Consumer protectors now beat alarm. Because the reasons to specify energy suppliers in their terminations are not valid for them. The vast majority of gas suppliers call as an opportunity that the energy price has extremely more expensive and the delivery is no longer economical. Although the bourgeois Code (BGB) allows a unilateral termination after the paragraphs 313 (disruption of the business basis) and 314 (termination for important reason).

Energy price cap 'will not be moved' and business sec 'convinced' UK won't suffer gas shortage

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"However, a change in the gas price is not an important reason for a supplier within the meaning of the law, but simply entrepreneurial risk. And that is not enough as a reason for termination, "says Holger Schneidewind, Speaker for Energy Law of the Consumer Center NRW. In the case of Maingau was mentioned as a reason that a single rate was not paid on time, but after a return debit. "If a rate is once again burdened and will be settled later, that does not justify an extraordinary termination," so the consumer protector continues. Although cutting wind can not call a concrete number of terminated terminations, but speaks of a "significant increase in the past days and weeks".

Consumer Center Cologne Versorer from

against the energy brand Evergrund of the Cologne electricity and gas provider "Rheinische Electricity and Gas supply company" the consumer center is now available. According to a report of the Tagesschau, the company has no dismissal, but with dramatic methods the prices very clearly attracted.

The communications hidden evergreen evidently in e-mails with "harmless subject lines such as" News to their energy supply contract ", or" pandemie-related service and new service guarantee after work price increase ". Consumer Center NRW has now warned the Cologne company for this procedure.

shares for retirement provision with more return than bonds .
Consumer protectors plead for investment in private pensions based on shares. © Boris Roessler / DPA The DAX curve in the trading hall of Deutsche Börse in Frankfurt. Consumer protectors plead for a capital investment in private pensions based on shares.

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