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Sport Euro 2020 tickets cancelled as UEFA apologise for selling tickets to fans before withdrawing them hours later

16:50  20 february  2020
16:50  20 february  2020 Source:   inews.co.uk

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Uefa apologises for an error over Euro 2020 tickets that has left fans hundreds of pounds out of pocket through flight and hotel expenses. Fans who thought they had secured tickets then also bought flights and accommodation - but received an email hours later from European football 's

UEFA EURO 2020 Ticket Portal. The access to this ticket portal is restricted to nationals of {{accessCountries}} and your account shows a different country of nationality. If any allocated tickets are not paid for, your whole application will be cancelled .

  Euro 2020 tickets cancelled as UEFA apologise for selling tickets to fans before withdrawing them hours later © Provided by The i

UEFA have been forced to apologise to hundreds of fans after selling off Euro 2020 tickets that should not have been on sale at all and cancelling them after payments had been made.

Supporters who had missed out on tickets during the first lottery phase received an email yesterday promising tickets on a "first come, first served" basis.

i understands this was to sell tickets that had been returned from the initial phase due to supporters who had failed to pay on time for their allocation.

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UEFA EURO 2020 ticket applications begin on 12 June, with as many fans as possible being given the chance to 'LIVE IT. Further tickets will be held back for sale to supporters of the sides that make it through the UEFA EURO 2020 play-offs, scheduled for Thursday 26 March and Tuesday 31 March

UEFA EURO 2020 Ticket Portal. The access to this ticket portal is restricted to nationals of {{accessCountries}} and your account shows a different country of nationality. You need to complete your ticket selection before submitting your application.

But many of the fans who were successfully in Wednesday's second tranche were then handed more disappointment hours later, when UEFA began to issue cancellation notices of tickets.

"Due to a technical error, for a short period of time, a small number of tickets which were not for sale, were made available for purchase," a UEFA spokesperson told i.

"This error was quickly identified and those fans who had inadvertently purchased tickets received a cancellation email and no charge was made to their credit cards."

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UEFA .com is the official site of UEFA , the Union of European Football Associations , and the governing body of football in Europe. UEFA works to promote, protect and develop European football across its 55 member associations and organises some of the world’s most famous football

UEFA EURO 2020 will be the biggest EURO ever with three million tickets available. If fans apply for category 1 or category 2 tickets , they will increase their chances of securing tickets at most venues. Fans can get an idea of the level of demand for tickets for specific games to help them make

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However, i understands many fans did see the charge on their accounts before the money was later refunded.

"UEFA would like to apologise for any inconvenience caused," they added.

Many fans had already booked travel and accommodation for the games, as they were urged to by the emails sent by UEFA, which featured links to official partner websites such as Booking.com encouraging ticket-holders to "book now".

Gareth Southgate wearing a black shirt © Provided by The i

One fan, who asked to remain anonymous, told i he had spent more than £350 on two hotel rooms as well as £428 on tickets before sharing the good news with his father - only to be let down a few hours later.

"I was hoping this [cancellation] was some kind of mistake," he said.

"My dad has been waiting 63 years to go see England at a large tournament. I surprised him last night, shown him the invoice and confirmation of tickets and he started to well up!

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Visit euro 2020 .com/ tickets for more information. Fans have found out if they have secured tickets for UEFA EURO 2020 via a random ballot after a record-breaking 19.3 million ticket requests. ' Fans First' If successful applicants do not make payment before the specified deadline, their tickets will go

The ticket application process for fans of teams that have qualified via the traditional European In December 2019, fans of national teams that qualify for tournament can apply for tickets if they meet UEFA states: " Tickets to see specific teams will only be allocated to supporters who meet the criteria

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"Now I’m working out how to go and tell him today that UEFA have cancelled them through no fault of our own. This will break his heart."

Alex Ridgeway, an account director from London, juggled meetings at work so he could spend two hours in a queue waiting to purchase tickets online, finding only Category 1 seats available and shelling out £310 for two tickets to watch England on 19 June.

"I had two hours of anticipation waiting to buy them - then I went off to play football as I always do on a Wednesday, excitedly telling everyone I'd bagged some tickets," Alex told i.

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"I'd even booked a half-day off work already - so I was gutted when I got the email saying they were cancelled."

The game has extra intrigue for England fans as it could see them pitted against Scotland, should the "Auld Enemy" make it through the play-offs to Euro 2020.

Dan Laker, based in Larbert near Falkirk, had already spent £178 on flights and accommodation when he received the cancellation email.

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"[UEFA] will hide behind T&Cs and won't take any accountability," Dan said.

"I'm a working class season ticket holder at Spurs and travel to and from Scotland for every home game and all around Europe.

"The fans get treated like s*** these days. It's sad really. I'm starting to hate the greed in modern football."

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Bradford fan Brian Gallagher was also expecting to be at Wembley on 19 June.

"It was a story of three emails, one saying there were tickets available, one a confirmation of purchase and one a cancellation of tickets," Brian told i, with more than four hours passing between the second and third messages.

UEFA have urged all fans affected to contact the customer services department with details of their experience.

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