Tech & Science: Apple removes customer reviews from its online store - - PressFrom - United Kingdom
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Tech & Science Apple removes customer reviews from its online store

05:55  22 november  2019
05:55  22 november  2019 Source:   msn.com

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Apple has removed customer reviews from its online store , as first reported by AppleInsider, and we’ve confirmed this to be the case. Apple ’s choice means that customers can’t provide useful feedback on the products available on Apple ’s store — especially if a product might be bad.

Those reviews have been on the online Apple Store site for years, but not anymore. As was first reported by AppleInsider on Thursday, it appears that Apple has decided to remove all customer reviews from its online storefront. The report states that the removal happened over the weekend

  Apple removes customer reviews from its online store © Illustration by Alex Castro / The Verge

Apple has removed customer reviews from its online store, as first reported by AppleInsider, and we’ve confirmed this to be the case. AppleInsider got a tip from a reader that the reviews had been removed from the US, UK, and Australian Apple Stores (which we have also confirmed).

If you want to see the changes for yourself, you can look at the Wayback Machine archives for the original Apple Pencil for November 16th and November 17th, as found by AppleInsider. On the November 17th capture, you can see that the “Ratings & Reviews” section is gone.

Apple’s choice means that customers can’t provide useful feedback on the products available on Apple’s store — especially if a product might be bad. There were at least 735 one-star reviews for the Lightning to 3.5mm headphone jack adapter, for example, but now you can’t tell if it’s good or not just by looking at that page.

We’ve asked Apple for comment and will update this story with anything we hear back.

How to detect fake reviews while shopping online .
Many inferior products rely on fake reviews in order to stay afloatReview tracking website Fakespot, which analyzes reviews from popular e-commerce sites, estimates that a third of online reviews on sites like Walmart.com, Amazon.com, and Sephora.com are fake. WSJ reported that the three retailers have disputed Fakespot’s findings, but have also taken steps to improve the reliability of reviews on their platforms. The US Federal Trade Commission recently revealed that beauty brand Sunday Riley faked reviews of its own products on Sephora’s website for more than two years.

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