US News Free Now: Anyone who cancels a trip will have to pay in the future.
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The Free Now driving service is soon to charge a penalty for canceled trips. Canceled tours are very annoying for the drivers, it said. But something else bothers the drivers.
The corona crisis has cost driving agents like Free Now. Now business should pick up again. Compared to the pre-crisis period, the company is currently supposed to arrange around 60 percent of the tours. But growth compared to the previous year is only expected at the end of the year. In times of low occupancy, canceled trips are particularly annoying for the driver, according to Free Now (formerly: Mytaxi). Therefore, the taxi app now wants to introduce a cancellation fee, as Spiegel has learned.
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Cancellation: Penalty fees against losses
This is to compensate for the losses at the taxi companies, as Free Now explained. According to the company, the cancellations are in the mid-single-digit percentage range. However, according to Spiegel, the drivers are also angry about an increase in the agency fee, which is expected to rise from seven to twelve percent on October 7th.
Free Now let it be known that the commissions had been stable for five years. And the company postponed the increase that was actually planned for the second quarter due to the corona crisis. The fact that business has apparently recovered to such an extent that a penalty fee can be introduced for cancellations should be seen with particular interest by the competition. The US travel agent, which belongs to Daimler and BMW.
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Four euros per canceled order
For Free Now users, on the other hand, the bottom line is that they have to pay a cancellation fee ofwrites about Golem
More on the topic:•
Free Now enters the car sharing market and brings Miles on board•
rebranding fail with announcement: Mytaxi has a different name•
rental car with driver: Free Now starts new service in Berlin
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