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US News Lyon: From ticket to boarding, facial recognition tested as a world first at the airport to simplify the passenger journey

21:00  05 october  2020
21:00  05 october  2020 Source:   20minutes.fr

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Lyon Saint-Exupéry airport is the first in the world to offer a passenger journey totally based on the facial recognition, from enrollment to boarding of the

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If the airport had been crowded, the demonstration would have been more impactful. But in this period of health crisis linked to the coronavirus, it was in a terminal with little traffic that the Mona device, unique in the world, was unveiled on Monday morning. This is the first 100% biometric passenger journey now offered in an experimental setting to certain passengers of Lyon Saint-Exupéry .

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"This is the first time in an airport that, from enrollment at home and then during each step to boarding, everything is done by facial recognition", enthuses Nicolas Notebaert, president of Vinci. Airports.

Initially, Mona is offered via the application to passengers at Lyon airport using the Transavia Lyon / Porto line, which operates three to four flights per week, and the Lyon Lisbon link, operated once per week. day by TAP Portugal.

Just show your face

To use this device, travelers just have to download the free app on their smartphone, then take their ticket and check in from home. “The idea is to provide a smooth and fast course. We save thirty minutes thanks to queues dedicated to Mona users at the airport and facial recognition, "adds Valérie Vesque Jeancard, Deputy Director France and the Americas at Vinci Airports.

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Once registered on the application, the traveler does not, at any time, need to take out his boarding pass or his identity document, already taken into account when purchasing the ticket remotely. As soon as he enters Saint-Exupéry, all he has to do is follow the instructions given to him on his phone and go through the various airport checkpoints (outside border control) by simply showing his face to the sensors. installed in front of the Mona terminals. A plus in this period of Covid, where contactless is in the process of becoming widespread in multiple sectors.

Towards a generalization?

The time savings offered to the traveler by avoiding the queues, then gives them free rein to take advantage of the relaxation, dining or shopping areas offered before boarding. Discounts are offered in particular through the application in order to make the service more attractive to the public. Because Vinci Airports obviously does not intend to stop at the Lyon experiment. "We are currently in discussions with other airlines to be able to extend this service during 2021 to Saint-Exupéry", underlines Tanguy Bertholus, Chairman of the Management Board of Lyon Aéroport. "We have good hopes of convincing the Portuguese authorities and other companies so that this experiment is generalized", adds the president of Vinci Airports, which operates 45 airports in twelve countries and has invested "several hundred thousand euros" for develop this biometric journey.

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This "travel companion" based on facial recognition was implemented in conjunction with the National Commission for Informatics and Liberties, due to the use of personal data of travelers. "Once the plane has taken off, the data is destroyed," said Nicolas Notebaert in response to passengers who are cautious about providing much of their personal information via an application.

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