US News The flights of Southwest paralyzed 2 times in 24 hours in the United States due to computer problems
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Southwest Airlines temporarily nailed to the ground all its Planes in the United States Tuesday because of a concern, less than 24 hours after having already had to suspend all its domestic flights due to another computer problem in a subcontractor.
At the request of the company itself, the US agency supervising air transport (FAA) immobilized all the equipment of Southwest for 45 minutes, between 13:45 and 14:30 local hours, officially for a "booking system problem of the booking system "
In a separate statement, the low cost carrier, one of the largest in the world, soon after being "returning to its normal operations after a brief break in flight activities".
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The latter has been caused by "through intermittent problems of connectivity performance in our network," said Southwest without giving more details.
In total, some 500 flights were canceled, indicated a spokesman.
"The teams are working quickly to minimize the disturbances of the flights and the impact on the customers," said the company by greeting the "patience" passengers and ensuring that it struggled to "bring it to destination".
Monday night, the air carrier had already delay more than 1,500 flights in the country, according to the specialized Flight Aware site.
Southwest had this time implemented a technical problem in a subcontractor providing meteorological data necessary for the operation of his devices.
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"We nailed all the planes on the ground to protect the safety of our crews and our customers," the company said in a statement.
- Resumption of traffic -
While computer attacks have multiplied in recent weeks against American companies, often accompanied by requests for ransoms, a spokesman for Southwest stressed Tuesday that there was "currently no indication. according to which one or the other event was linked to a cyberquement ".
It is not uncommon for an airline to delay or suspend flights due to technical problems on the computer system. The concomitance of the two events at such close intervals at Southwest is more exceptional.
These disorders occur when air traffic resumes strength in the United States through CVIV-19 vaccination campaigns and the lifting of restrictions that encourage Americans to travel again.
According to the data published by the Transportation Safety Agency (TSA), more than two million passengers attended country airports Friday and Sunday, a more level seen since March 2020.
based in Dallas in the south of the South country, Southwest, which celebrates this month the 50th anniversary of its first flight, had embarked only 54 million passengers in 2020 against about 134 million in 2019. At the peak of the tourist season that year, the company was operating more than 4,000 flights a day.
After losing $ 3.1 billion last year, however, the company has managed to redress its finances in the first quarter and, supported by government aid, to identify a profit.
Sign that she anticipates a resumption of air traffic, the company has passed from Boeing in March a generous order of 737, the only plane in its fleet since its creation.
jum / dt / cjc
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