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buying Car Salesman Confidential: What You Need to Bring

22:20  23 december  2016
22:20  23 december  2016 Source:

Car Salesman Confidential: How To Use Carfax, Part 1

  Car Salesman Confidential: How To Use Carfax, Part 1 Tough nearly ubiquitous, Carfax reports can be confusing if you don't know how to read them. Car Salesman Confidential is here to demystify the reports.Well . . . no. A few months ago a couple came in wanting to trade their 2002 Ford Escort. They still owed money on it and were concerned they might be "upside down," or owing more for the vehicle than it was worth. Their instincts proved correct. One of the first things any car dealership does when appraising a trade is to run a Carfax on it.

Or, the Scout brings the Decision Maker into the dealership, planning to show him/her the car he/she has so carefully selected, and the Decision Maker takes one look at it, turns up his/her nose, and walks to the other end of the lot More Car Salesman Confidential here: 7-Tips For The First-Time Buyer.

A car salesman quoting Voltaire?) What it means is, trying to improve something that is already pretty good Applying that to car sales , if you 've achieved 70-80% of the goals you set for yourself when you started Good Negotiating Strategies. Do Salesmen Have a Conscience? What You Need To Bring .

Car-Salesman-using-an-iPad1© Motor Trend Staff Car-Salesman-using-an-iPad1

One Saturday a young couple drove all the way from a little town to buy a new car. We went through the whole process, from the meet 'n' greet to the needs analysis to the test drive, and then I sat them down in my office and prepared to present them with numbers. I was pretty sure I had a car deal at this point. They loved the car -- a gleaming new Zorch Commander -- they said they had good credit, and they appeared eager to buy. But, over the years, I've developed the habit of asking a bunch of routine questions, just to ferret out any potential problems that might arise, and one of these questions is "Are you trading in anything?"

This Sleeper 911 Is Every Porsche Purist's Nightmare

  This Sleeper 911 Is Every Porsche Purist's Nightmare Cheers to ruffling a few feathers.So reads the twelfth post of this insane build thread on Pelican Parts, which dates back to January 2012. The motor in question is Porsche’s iconic 3.2-liter flat-six; the owner’s forum username is “not_hans_stuck.” It’s an apt handle, considering he’s about to perform the ultimate in P-car sacrilege: Tear the air-cooled lump out of an old 911, and replace it with a water-cooled one. And not just any water-cooled engine, either. It’s a Chevy V-8. Like, from a Corvette. Pushrods and all.

Stay tuned to Car Salesman Confidential , grasshopper. Next time I'll talk about specific negotiating tactics to use once you arrive at the dealership. More Car Salesman Confidential here: Do Salesmen Have a Conscience? What You Need To Bring . 7-Tips For The First-Time Buyer.

Being a car salesman isn't just about selling a product to the customer, it's an art and a science. After your customer has picked out a car and you 've come to a compromise on the price, bring the There are many deals that your sales manager will need to OK before you offer them, but they are

Now, this would appear to be a stupid question, because the couple drove to the dealership in a new car and told me they were looking for an additional vehicle. So the obvious conclusion would be no trade-in, right? But I asked the question anyway because, well, let's just say I'm paranoid. And I'm glad I did, too, because the couple told me: "Yes, we'll be trading in our 2002 Dodge Neon."


"And where might this little gem be tucked away?" I asked. "Oh, it's sitting in our front yard back at home," they replied. An hour and a half away.

Now, folks, I don't know about you, but if I was looking to buy a new car, and I wanted to trade in my old car, I think I might take my trade-in with me to the dealership. To, uh, you know, trade it in. But not these people. No, they drove to a dealership that was an hour and a half from their home and left their trade-in behind. There are only two possible explanations for this. Either A) they're idiots, or B) there is something seriously wrong with their trade-in and they don't want me to know it. They want me to put a number on it sight unseen. Because they know that if I do see it-- and the bodywork that needs to be done, and smell the smoke from a thousand cigarettes, and hear the ka-thunk-a-thunk-a-thunka when it starts up-- I won't give them anything for it.

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  How to Blow $109,000 on Ferrari 488 GTB Options Sure, the base model is already $250,000. But what are you, some kind of cheapskate?Ferrari isn’t alone, of course. Porsche is notorious for its encyclopedic options lists, including such gotta-have additions as a $380 leather-lined fuse box for its 911. Cadillac and Jaguar are among luxury brands taking a page, however gilded, from mainstreamers like Hyundai by undercutting rivals’ base prices but leaving plenty of room to load up with optional goodies.

How much do car salesman really make? Read this Car Salesman Confidential blog to find out -- only from Motor Trend. The other thing you might notice is that, for the first time in " Car Salesman Confidential " history, I am using actual customer names for added authenticity.

The travelling salesman problem (TSP) asks the following question: "Given a list of cities and the distances between each pair of cities

This is a common buying strategy. Sometimes it's deliberate, sometimes it's accidental. Either way, it makes a car deal a lot harder to achieve. Some dealerships will refuse to put a number on a car they can't see and drive. If a dealer does put a number on it, it will typically be a low number, just to protect themselves from overpaying for a clunker. So you're really only hurting yourself by leaving it at home.

That's Strategy Number One: Leave the Trade at Home. Here's Strategy Number Two: Leave the Money at Home.

Back when I first started in sales a young man I'll call "The Poker Player" came in to buy a new pick-up. He wore sunglasses the whole time -- even under the dim fluorescents in my office -- and bragged about how good he was at poker. I shrugged it off. "Let him brag," I thought. "I'm still going to sell him a truck."

Well, we got down to the nitty gritty and he was indeed a good negotiator, so it took us a while to agree to a number. But the Poker Player had poor credit, which meant no lender would approve him without $2000 down. "That's no problem," he said, when I told him. So I got the Poker Player to sign on the dotted line and the manager approved the deal. When I got back to my desk I asked the customer for the money he said: "I don't have my checkbook with me."

How Motorcycle Dealerships Deal With Customer Complaints & Online Reviews

  How Motorcycle Dealerships Deal With Customer Complaints & Online Reviews ©Motorcyclist Back in the day, dissatisfied customers had to file their complaints in person. Social media is the new "Complaint Department" for bike dealerships and most other businesses. Customer feedback is a vital part of making our business better. It’s always nice to hear we’re doing well, but we also need to hear when things are going wrong. The only way for us to improve your shopping experience is to know when we are falling short of your expectations and then put procedures in place to correct it. The dreaded “word on the street” can slowly erode a customer base, especially those customers who are less than loyal. When things go right, we hope our customers leave happy and will go forth spreading the word. Some shops even offer a customer referral incentive in the form of discounts, cash, or a store credit when you send someone in who makes a major purchase. It’s a completely different story when things go wrong. Social media is the new Complaint Department, giving voice to everything from a legitimate bad buying experience to not answering the phone immediately. I’ve read posts from customers complaining about their experience without giving us an opportunity to resolve the concern, let alone the opportunity to clarify to the masses what actually happened. (It’s fair to say we don’t always agree on the chain of events.

Car Salesman Confidential . On another Facebook page I mentioned that I had written CSC for Motor Trend and got this comment out of the blue If you knew for a fact that your credit was terrible and you needed a co-signer to buy a car . . . Would you drive an hour to a dealership and not bring your

Mark McDonald, a career car salesman and author of the “ Car Salesman Confidential ” column at, explains These highly trained career caffeine dealers need to master drink recipes, cope with long lines, decipher inventive menu interpretations, and never lose their smile while doing it.

"Do you have a credit card?" I asked. "Nope." "Cash?" "Nope. I don't have a penny on me." And then he smiled his Poker Player's smile, as if he had somehow outfoxed me.

Now, folks, I don't know about you, but if I was going to spend three or four hours at a dealership, trying to buy a $35,000 truck, I might just bring along my checkbook. Or a credit card. Or cash. But hey, that's just me.

At any rate, I don't know if my customer thought we would be so desperate for a deal at that point that we would waive the money down or what, but we couldn't get the deal approved without it and there was no way around it. So in the end, the Poker Player outfoxed himself right out of a new truck.

You wouldn't believe how many people go to a dealership without a checkbook, a credit card, their driver's license, or with a suspended license and expired insurance -- sometimes without even a wallet -- and try to buy a car. It leaves you scratching your head. What are they trying to accomplish? Do they think that leaving the money at home will protect them from making a bad decision? No, all it does is waste their time-- and the salesman's.

Car Salesman Confidential: 7 Tips for the First-Time Buyer

  Car Salesman Confidential: 7 Tips for the First-Time Buyer Overnight Prep Does Not Make For A Successful First PurchaseEverybody remembers their first car.

A car salesman has a duty to help customers find the right car for their budget and needs while simultaneously making the greatest profit for the dealership. Car salesmen have a variety of responsibilities, ranging from meeting, greeting and prospecting customers to identifying appropriate

Steps to Become a Successful Car Salesman . Prepare yourself for the meet and greet. Get them talking for once on a roll, a customer will lay out everything for you that you need to close a deal with them. Lazy greedy car salesmen still make sales , because people need cars , but this makes people bitter and regretful, and they certainly wont be saying Thank you for keeping my name confidential .

And finally, Failed Customer Strategy #3: Leave the Customer at Home.

The next time I greet someone on the lot and they say they're shopping for their wife/husband/brother/sister/aunt/uncle/significant other/teenage son/daughter, I'm going to tell them to stop what they're doing and go get their wife/husband/brother/sister/aunt/uncle/significant other/teenage son/daughter. Because it is a complete waste of time to go car shopping without the person for whom the car is intended, or the real decision maker.

Here's what typically happens. The "looker," or Advance Scout, goes out and spends several days, possibly weeks, going to different dealerships and looking at cars. He test drives them, he asks plenty of questions, he takes pictures with his phone, he collects a bunch of brochures-- and salesmen's business cards -- and then goes home to talk to the wife, or whoever the real Decision Maker may be. "Great news!" the Scout reports. "I've got it narrowed down to A, B, and C. Which do you want?" And the Decision Maker looks at him and says "Are you crazy?! I don't want any of those! Yesterday I saw a red convertible in the parking lot of Walmart and now I have to have one!"

Whooosh!!! There goes all that time out the window. Or, the Scout brings the Decision Maker into the dealership, planning to show him/her the car he/she has so carefully selected, and the Decision Maker takes one look at it, turns up his/her nose, and walks to the other end of the lot, where they pick out something totally different-- and usually much more expensive.

Folks, you cannot avoid the painful process of shopping for a car. You can, however, prolong it and make it even more agonizing by going shopping without the things you need, like the trade-in, the money, and the final Decision Maker. It makes no sense. So please, for my sake, don't do it!

More Car Salesman Confidential here:

  • 7-Tips For The First-Time Buyer
  • How To Use Carfax Part 2
  • How To Use Carfax Part 1

The slow death of the manual transmission .
The future of the stick shift is already written.By the end of the next decade, my beloved manual transmission may no longer be an option. In the United States, gas-powered vehicles have been moving away from clutches for years. The perpetually growing SUV (which are almost exclusively fitted with automatic transmissions) market is accelerating that trend.

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This is interesting!