Classics Expansion, processes and prices: E-car driver complaining Load network
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Almost 40 percent of electric car drivers are not particularly satisfied with the loading on long distances. In addition to the expansion of the shop network, you would like to simplify the processes, more reliable charging columns and cheaper prices and faster charging.
This has resulted in a survey of the ADAC. Worry not to reach the next quick charging station in time, only 23 percent of the 400 respondents surveyed e-motorists. But 32 percent stated that charging tests sometimes or even more frequent fail. As the main reason, they called defective, non-operational or non-detachable charging columns. Behind this followed problems in the activation and unaccepted loading cards or apps.
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trouble over blocked charging columns especially large
particularly annoyed very many respondents about e-motorists who do not release the pillar after charging: 73 percent said they would advocate a blocking fee for e-cars that a loading place over the Loading occupy.
A good two-thirds agreed to pay, pay with common giro, debit or credit cards via card reader would facilitate the procedure. At least new public charging columns must be equipped with readers for debit and credit cards as regulation from mid-2023.
price differences and confusion at the charging pillar
In addition, only 38 percent of respondents hold the information about the cost of sufficient. «Electric car drivers can often not recognize at charging columns, which prices are actually billed, and partly the prices for the ad hoc shop are twice as high as the contract customers," criticized ADAC technical president Karsten Schulze. Given the price differences and confusion of tariffs, the cost of charging is hard to calculate.
The ADAC had asked online 400 drivers of pure electric cars, which in the past twelve months at least once covered a route from 100 kilometers (simple) and used a public fast-loading column. The shop in the city was not part of the survey. As a comparative group, 100 Teslafahrers were asked for their experiences with the Tesla superchargers. These were rated better according to ADAC in almost all categories.
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