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NewsTesla updates its app to include service trackers, alerts

10:30  03 march  2019
10:30  03 march  2019 Source:   cnet.com

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The app update is the first step in Tesla 's grand plan to overhaul its service program. Specifically, the app will recognize when a customer's vehicle is in for service and automatically display its estimated completion time, as well as where in the repair process the car is currently. Software Version 9.0

The app update is the first step in Tesla 's grand plan to overhaul its service program. Use the interactive Find Us map to locate Tesla charging stations, service centers, galleries and stores on the go. We’ve got you covered with service centers and mobile technicians all over the world.

Tesla updates its app to include service trackers, alerts© Tesla

As part of Tesla's plan to improve its service experience, the company announced on Friday that it had updated its app to give service updates, estimated repair times and more to its customers.

Specifically, the app will recognize when a customer's vehicle is in for service and automatically display its estimated completion time, as well as where in the repair process the car is currently. That means you'll see when your car is sitting idle waiting for parts and when the technician is working on it.

Tesla updates its app to include service trackers, alerts© Provided by CBS Interactive Inc. teslaapp-inservice

For those lucky few who lack the compulsion to check their phone continuously, the Tesla app will also alert you when your car is ready for pickup. This alert could prove especially useful if Tesla can fulfill its plan to have most vehicle services done at a customer's location, rather than in a Tesla facility.

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Tesla vehicles regularly receives over-the-air software updates that add new features and functionality. When updates become available, you’ll receive a notification on your center touchscreen display, with the option to install the update immediately or schedule for later.

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The big T still has a long way to go before its repair network is as robust as some other, more established luxury brands, but if it's able to deliver on its promises of quicker turnarounds, more service centers and mobile service, it could be on the right path. Earlier this week the company at last put its $35,000 Model 3 on sale.

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