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Smart LivingEmail etiquette: why virtual body language matters

18:55  02 july  2019
18:55  02 july  2019 Source:

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Another reason is that, email etiquette , sets the expectations of the reader, good or bad. This is very important because email is a monologue with A company needs to implement etiquette rules for the following three reasons: Professionalism: by using proper email language your company will convey

Why do we need email etiquette ? Research shows making errors seriously impacts how people see Sending long URLs is also an email etiquette no-no, the sign off is too casual, and the typos make it Your team relies on you to work quickly and efficiently; plus, most emails are about timely matters .

Email etiquette: why virtual body language matters Creative businesswoman with laptop listening in meeting

Even when we’re sitting next to someone in the office, many of us still rely on technology to communicate, whether it’s email, Slack, or social media. And with a growing number of people working remotely, the way we interact with each other virtually is more important than ever.

You can tell quite a lot from the way someone writes in a message or email. Humor, aggression, and more can be a big giveaway. We might not be speaking to them in person, but we can still read their digital body language — although it can be more difficult.

“The increasing amount of digital communication that we have at our fingertips may mean we are more inclined to contact our friends by a simple written message on WhatsApp or Facebook message rather than speaking to them on the phone,” Alan Price, HR expert and operations director at Peninsula Group, told Yahoo Finance UK.

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In Language Matters , linguist Nick Evans describes one example of how the endangered Kunwinjku language of Australia encodes this kind of detailed knowledge through its Language and culture are inseparable, as Hawaiian activist and hula master Keali’i Reichel explains in Language Matters

Why should we follow email etiquette ? Bad email etiquette reflects badly on us, and a record of this is kept in mailboxes over which we have no control. Good email etiquette reflects well on us, improves our public perception and persona and increases the chance of a prompt and comprehensive response.

“We might also include a few emoji’s to emphasize our feelings to the recipient. That’s fine when making arrangements to meet at the pub at the weekend, but is it appropriate when sending over an excel spreadsheet or sales report to a colleague?”

Sometimes, an emoji is harmless in a work email or message, but it can depend on the context. For many people, a smiling emoji at the end of critical email is extremely passive aggressive — and is likely to infuriate the receiver.

Writing the same way you speak is becoming increasingly common as people message friends and family on WhatsApp, Facebook Messenger, and other apps. This can make it easier to read someone’s mood — what you see is what you get.

Shorter, more abrupt text — particularly over email — usually indicates someone is unhappy or angry, unless you know for a fact that’s the person’s normal style. This isn’t the same as messaging over Slack or other instant messaging apps, however, where we’re more likely to keep our messages short and succinct.

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Body language says a lot about who you are. Follow these tips to show that you are confident and someone others should know. Body Language Etiquette . Email . Eric Audras / Getty Images. That's why you need to pay close attention to the way you carry yourself and your body language .

It's called virtual body language and it's for real. No, I'm not smoking something. Physical body language isn't the only way to read people's We've been negotiating, doing business deals, and hiring and firing people via email for years. Why do it blind when you can pick up all sorts of nuances

However, the use of abbreviations can seem self-centered to some. A quick “tks” may seem harmless, but it often comes from the colleague or boss who is rushed and overworked — and thus can come off as far too important to add a few extra letters to a word.

Even the use of full stops in messages can indicate anger or dissatisfaction. It may seem far-fetched, but a 2015 study found that putting a full stop at the end of a sentence while texting makes you seem insincere.

This is because punctuation influences the perceived meaning of text messages when important social and contextual cues are missing, according to the study’s research leader Celia Klin. “Texting is lacking many of the social cues used in actual face-to-face conversations. When speaking, people easily convey social and emotional information with eye gaze, facial expressions, tone of voice, pauses, and so on,” Klin said.

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E - MAIL . Email Marketing Services. -Judith Kallos, author of E - Mail Etiquette Made Easy, E - Mail : The Manual, and E - Mail : A Write It Well Guide. Also, write for the person who will be reading it - if they tend to be very polite and formal, write in that language .

Ever wonder why people don’t respond to your emails or why others might appear testy in their responses? 9. Watch Your Tone. Without the benefit of facial expressions or body language E - mail Etiquette Matters During Your Career Search Improving Communication In The Workplace

Email etiquette: why virtual body language matters© Provided by Oath Inc. Businesspeople walking on pedestrian crossing in San Francisco

“People obviously can't use these mechanisms when they are texting. Thus, it makes sense that texters rely on what they have available to them — emoticons, deliberate misspellings that mimic speech sounds, and, according to our data, punctuation.”

Social habits can easily spill over into work communication but it’s up to employers to set out their expectations on maintaining professionalism on email etiquette, according to Price. It can pay to be cautious.

“Many employers deploy standard email signatures to remove the personal touch and probably for good reason. Jokey sign offs, risque banter, and kisses should be avoided in case they are not received well by the reader,” he said.

“All it takes is for one employee to consider the email to be offensive and if the content is connected to the reader’s gender, for example, you’ve got the makings of a harassment claim where employers would have to defend themselves, and the actions of its employee, at employment tribunal.”

Whether we formally sign off an email or not also depends on whether we’re talking to a colleague or a client.

“‘Cheers’ may be acceptable when thanking a team member for sending a document over but not when replying to a client or customer, when something more business-like is likely to be expected,” Price said.

“In addition, as a manager, do you want to be accused of favoritism if you use a smiley face emoji to one team member on the end of the email but not another? Employers can address these issues in a wider email usage policy; it’s best to set the stall out from the beginning rather than having to try to pull the reins back in when something goes wrong.”

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