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Travel Air Canada: System-wide outage disrupts airport, aircraft operations

20:41  12 march  2018
20:41  12 march  2018 Source:   reuters.com

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MONTREAL (Reuters) - Air Canada on Monday said a system - wide computer outage is affecting the carrier's operations , including booking, airport operations and aircraft departures. The airline's technology teams are working to identify and repair the issue

MONTREAL (Reuters) - Air Canada on Monday said a system - wide computer outage is affecting the carrier’s operations , including booking, airport operations and aircraft departures.

a large commercial airplane parked at the airport: FILE PHOTO - An Air Canada Boeing 777 is refuelled at Sydney airport after being given the all clear to resume its journey to Vancouver © REUTERS/Tim Wimborne FILE PHOTO - An Air Canada Boeing 777 is refuelled at Sydney airport after being given the all clear to resume its journey to Vancouver

Air Canada on Monday said a system-wide computer outage is affecting the carrier’s operations, including booking, airport operations and aircraft departures.

The airline’s technology teams are working to identify and repair the issue, and it is also implementing temporary measures to maintain a limited operation, Air Canada said in a statement.

"Today’s computer issues have had a wide impact on our customers and we apologize for any inconvenience," Benjamin Smith, President, Passenger Airlines at Air Canada, said in the statement.

Calgary International Airport said on Twitter that Canada's largest carrier "is experiencing a network outage nationwide, and departing passengers are being checked in manually, which is causing a bit of congestion in the terminal."

Vancouver International Airport said in a statement that the outage is "causing delays."

(Reporting By Allison Lampert; editing by Grant McCool)

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