•   
  •   
  •   

Travel The Airport Lounge, Once a Refuge, Is a Total Zoo

01:25  01 may  2018
01:25  01 may  2018 Source:   online.wsj.com

Munich Airport hires humanoid robot to help flyers

  Munich Airport hires humanoid robot to help flyers Over the next few weeks, flyers traveling through Munich Airport will be greeted by a humanoid robot named Josie Pepper, who will be able to field questions about flight operations, and the nearest restaurant or loo. At the airport's Terminal 2, Ms. Pepper will take up residence at the top of the ramp leading to the shuttle connecting the main terminal to the satellite building, where she will help passengers with their travel-related queries. © Provided by AFPRelaxNews Humanoid robot Josie Pepper is newest hire at Munich Airport.

The 30-year-old was looking forward to using an airport lounge , courtesy of his Sapphire Reserve credit card. What he envisioned: a quiet space where he could relax and eat free before boarding his flight to Ukraine.

The Airport Lounge , Once a Refuge , Is a Total Zoo By Dustin Scott didn’t mind a six-hour layover in Atlanta’s Hartsfield-Jackson airport . The 30-year-old

Dustin Scott didn’t mind a six-hour layover in Atlanta’s Hartsfield-Jackson airport. The 30-year-old was looking forward to using an airport lounge, courtesy of his Sapphire Reserve credit card.

Learn More
How To 10x Your Savings with These 2 New Accounts
Learn More
Sponsored by MyFinance

What he envisioned: a quiet space where he could relax and eat free before boarding his flight to Ukraine. What he found: A packed room with no available seats. A buffet with barely any food left. Toilet paper on the bathroom floor.

“You think, ‘Oh man, I have this lounge access, I can go in there and chill and there will be a bunch of business people on their laptops,’ ” said Mr. Scott, who works in promotions for a bike-share company. “And you go in and it’s like Disney World.”

Atlanta airport is the world's busiest

  Atlanta airport is the world's busiest With 104 million passengers in 2017, Hartsfield-Jackson airport in Atlanta, Georgia, USA, was the world's busiest airport in 2017 according to a report from the Airports Council International (ACI). The ACI's ranking of the world's busiest airports is based on total passenger traffic in 2017. China's Beijing airport takes second place, with 96 million passengers, and Dubai airport in the UAE comes third, with 88 million passengers. Tokyo's Haneda The ACI's ranking of the world's busiest airports is based on total passenger traffic in 2017. China's Beijing airport takes second place, with 96 million passengers, and Dubai airport in the UAE comes third, with 88 million passengers.

The Airport Lounge , Once a Refuge , Is a Total Zoo By Dustin Scott didn’t mind a six-hour layover in Atlanta’s Hartsfield-Jackson airport . The 30-year-old

You'd think that airports would be open to more third party lounge construction, but for the most part it doesn't happen often enough. The BA lounges at LHR are a total zoo on every occasion I've used them - but that's simply lack of provision at a monopoly hub.

Airport lounges were once a perk for business travelers and high spenders, a haven from the chaos of modern travel. Then more rewards credit cards started offering lounge access. And what was once an oasis now is more like a mall food court.

Losing that “1%” feeling has been jarring. Grousers say gourmet meals once on offer are now finger foods, and beverages are more likely to be guzzled than sipped. Overcrowding means seats often aren’t available.

a person sitting at a table eating food© Bill McGuinness

Bruce Douglass, a 63-year-old IT executive who has been visiting airport lounges for 25 years, said lounge staff used to approach him to ask if he would like a drink, and the food available would be a full entree.

Today, Mr. Douglass has to stand in line for a Coke. He said the food options consist of cheese squares, crackers, soup and “what passes for salad.”

Jabbrrbox: An airport lounge all to yourself

  Jabbrrbox: An airport lounge all to yourself For travelers without executive airport lounge access, Jabbrrbox offers a quiet space with Wi-Fi to rent by the minute. You can find the new spaces in Terminal B of New York's LaGuardia Airport.A new concept has appeared in Terminal B of New York's LaGuardia Airport that could be the answer.

a Refuge , Is a Total Zoo Credit-card rewards programs have vastly expanded access, tarnishing that 1% feeling; scanty buffets and cheap “And you go in and it’s like Disney World.” Airport lounges were once a perk for business travelers and high spenders, a haven from the chaos of modern travel.

Martin is an enthusiastic programmer, a webdeveloper and a young entrepreneur. He is intereted into computers for a long time. North Korean leader Kim Jong Un, a habitual smoker, was seen smoking just once during the inter-Korean summit.

Lounges in the U.S. “have really gone downhill,” he said.

Travelers say a turning point came in 2016 when JPMorgan Chase & Co. launched its Sapphire Reserve credit card. It became a huge hit, offering big rewards to offset a $450 annual fee. One of those was a Priority Pass membership that provides entry for the cardholder to around 60 lounges at U.S. airports and around 1,200 world-wide—with as many guests as desired.

Other cards also offer Priority Pass access, including the Platinum card from American Express Co. and the Prestige card from Citigroup Inc.

Priority Pass benefits have become so widespread that wait lists at lounges are now a thing. Mary Osorno and her husband tried to visit one in March at the Dallas Fort Worth International Airport. A receptionist told Ms. Osorno to expect a 45 minute wait to get in. Ms. Osorno said they didn’t bother—the wait would be longer than their layover.

Showers, beds and polenta fries: United opens a new airport lounge—to a select few

  Showers, beds and polenta fries: United opens a new airport lounge—to a select few United's new premium-passenger lounge at Newark is for passengers with a seat in Polaris lounge.There are more ways than ever to gain access to an airport lounge, away from the masses: frequent flyer status, credit card perks, day-passes, subscription services.

The Wall Street Journal By AnnaMaria Andriotis April 30, 2018 12:37 p.m. ET Dustin Scott didn’t mind a six-hour layover in Atlanta’s Hartsfield-Jackson airport . The 30-year-old was looking forward to using an airport lounge , courtesy of his Sapphire Reserve credit card.

Airports in general are dens of barbarity but I've never been tempted to use a lounge . I like something about the atmosphere of airports (minus the Lounges not associated with airlines are bad? No shit. Getting unlimited people in on the one card is a terrible idea though.

Still, Ms. Osorno has been on the other side. After running the Boston marathon in April, she visited a lounge at Boston’s airport, and brought in seven of her friends as guests. They spent an hour or so drinking and eating popcorn before their flight.

Sheryl Pflaum, an executive vice president at Collinson, the parent company of Priority Pass, said “unfortunately, lounges may reach capacity from time-to-time” and that the company works with lounge operators to address problems. The company said a new lounge in the Dallas airport will open this summer and will more than double the current seating.

Bill McGuinness, a 57-year-old real-estate developer, was at a Centurion Lounge, which is open to certain American Express cardholders, in Seattle in April when a woman placed her toddler on a bar table. She stripped him down to his diapers and changed him into his pajamas. Mr. McGuinness said the woman then ordered a cocktail and talked on her phone while her son was “running laps” around the lounge for the next hour.

His biggest pet peeve about the various lounges he has visited: people stacking piles of food from the buffet on their plates and loading up on cheap Chardonnay. “The whole thing is so bleak,” he said. People are behaving like “farm animals.”

United Is Offering Exclusive Helicopter Rides From Manhattan to Newark Airport

  United Is Offering Exclusive Helicopter Rides From Manhattan to Newark Airport Your trip doesn’t begin at the security line. For most travelers, there's also the long drive or mass transit ride to the airport. But wouldn’t it be nice to have the opportunity to have your own, private helicopter ride directly to the terminal? For some high-paying United passengers traveling to Newark, that will soon be possible.

The best part of eating cake in the airport lounge is knowing that the 99% don't get any cake. The real story here is that air travel continues to get more insufferable for everyone except the true 1% who fly private. I'm glad I don't have to do it more than once or twice a year.

The airport experience in general is a total crapshoot post 9/11 anyways. Flying was much nicer before then. Most of the time it's great, and everyone is respectful, but every so often the lounge will be a zoo .

“The majority of our card members report having very positive experiences within our Centurion lounges,” said an AmEx spokeswoman. Spokeswomen for Citigroup and JPMorgan, which don’t own or manage Priority Pass affiliated lounges, declined to comment.

Garett Ng admits to getting carried away. He had drunk three glasses of free “bottom-shelf whiskey” he said at a Priority Pass affiliated lounge in Boston last November when he realized his flight to San Francisco was boarding. The 36-year-old health-care analytics manager ran to the snack bar and stuffed five granola bars into his jacket—“the chewy ones for kids.”

“It was just a panic,” he said. “I often joke I have this undergrad mentality, ‘Oh free food, you have to grab it quickly.’ ”

Lounges are trying to rein things in. Following complaints from cardholders, AmEx is expanding some of its Centurion lounges and restricting access to holders of Platinum and Centurion cards, which carry annual fees of $550 and $2,500, respectively, and some business cardholders.

Priority Pass, meanwhile, is dealing with the crowds in a new way. It’s offering food and booze credits of around $28 per person, with one catch: People have to leave the lounge to use them at restaurants in the airport.

Write to AnnaMaria Andriotis at [email protected]

This Airline Was Just Voted the Best in the World for the 4th Time .
<p>More than 20 million travelers voted in Skytrax's 2018 2018 World Airline Awards, and the clear winner for world's best airline was once again Singapore Airlines</p><p></p>The awards ask respondents to rate a total of 335 airlines on a scale of one to five based on categories like cabin service, airport assistance, and onboard offerings. Singapore Airlines, which has ranked as the best airline in Travel + Leisure'sWorld's Best Awards survey for a whopping 23 years in a row, took the top spot in Skytrax's rankings for the fourth time.

—   Share news in the SOC. Networks

Topical videos:

This is interesting!