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TravelHigh fees and short tempers: What happened to respect in travel?

20:01  15 february  2019
20:01  15 february  2019 Source:   usatoday.com

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Find long and short Respect Speech in very simple and easy words. Respect is a feeling of appreciation or admiration towards an individual, group, community or a specific action and behavior. For e.g. if you are sitting while traveling in a public transport and you come across a disabled person

People should always respect the old persons and learn from their experiences and can guide their lives in a better way. Old people are like a lamp in darkness of your life. They show you the path and direct you with their experience to reach your destination without any hurdles.

High fees and short tempers: What happened to respect in travel?© Provided by USA TODAY, a division of Gannett Satellite Information Network, Inc. When it comes to respect, sometimes little things make a big difference for travelers. For Don Brauninger, it's travel industry employees who replace the words "you're welcome" with "no problem".

Brauninger, a manager for an emergency services company in Haymarket, Virginia, has heard it from airline agents, hotel clerks and car rental employees.

"No problem" – as if his patronage and his presence might be a hardship.

"It's my customer service bugaboo," he says.

It also raises a question or two about modern-day travel: Has respect between the travel industry and the people it serves deteriorated to such a point that we, the customers, are a problem? And if so, what can we do about it?

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Short tempered people: 1. Usually have low threshold of tolerance. so, very thoughtful people may be able to easily modify their feelings and not get angry unless something illogical were happening . others maybe skilled on the material world and not angered by it as they enjoy mastering it or accept it

Emotions run high in Venice, the Italian island city that fascinates visitors even as it exasperates the dwindling band of local inhabitants. Venice is still known as La Serenissima, the most serene, and was once a place where the population rubbed gracefully along with visitors made up mostly of

Where's the respect?

Respect is a hot topic in travel again. First Uber and then Frontier Airlines started soliciting tips from passengers. A tip is a gesture of respect – an acknowledgment that the customer is happy with the service.

More: Travel tipping guide: Who gets what?

But for travel experts, soliciting a tip is a mile marker in the race to the bottom. Airlines and other travel companies have cut services to such an extent that customers no longer feel respected. They say it's insulting for companies to ask for a gratuity when they've reduced service to the point where it's almost unrecognizable from a few years ago.

"Will I be courteous?" asked etiquette expert Lisa Grotts. "You bet. Will I say please and thank you? Always. Will I be tipping? No."

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Long lines, full flights, niggling fees for everything: Welcome to the new normal when it comes to air travel . While the flights can’t get much fuller, and there are few new opportunities to charge extra for non-basic services, those long lines are going to get longer before they get shorter .

Impatience can contribute to short temper . People who are dissatisfied with their lives are more likely to lose their temper fast. The fact that those people are unhappy yet don't have control over their lives motivates them to release some of the frustration they are experiencing through anger.

In other words, we do have a problem.

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Do travel companies respect us?

Travelers accuse travel companies of starting this tailspin, and say they no longer respect their customers.

"Airlines have continued to create new reasons to charge fees and they have begun charging for what was once free," says Kryss Shane, a frequent traveler and social worker.  "It feels like a racket and the flyer is getting taken advantage of."

Shane sees the effects whenever she travels. It's the tense moments when passengers take their frustrations out on flight attendants. Crew members have to deal with the backlash, even though they aren't directly responsible for reductions in service.

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Write down what happened to trigger your temper , how you dealt with your anger, and how people It’s time to forgive yourself and stop living in the past. If you don’t show respect and kindness to Life is far too short and awesome to deal with negative people who are full of toxic thoughts and habits.

Short tempered people usually take the insult or problem at a very personal level. If you have a high self respect then even slight mark on it will affect you. Short tempered people usually get angry on people they don't want to be angry on and hence they are accustomed to fights. Keep your anger cool

It isn't just the cuts, but also the constant upselling that bothers travelers and underscores the lack of respect.

It's all the extra charges on the plane – a fee for a carry-on bag, a fee for a seat assignment, a fee for early boarding. But it's also the prices at hotels: the $7 bottle of water and the mandatory $25-a-night "resort" fee.

"When a consumer feels nickel and dimed, when the travel experience takes a back seat to profit, then respect suffers," says Ted Scofield, an attorney and author based in New York who travels frequently. "When you are measured and promoted and possibly compensated based on your ability to drive profits, customers become cash machines."

Scofield says the incentives are all wrong. It shouldn't be about maximizing return on investment, but about maximizing the customer's travel experience.

Maybe we're the ones who have lost respect

Talk to folks on the other side of the counter, and it's clear there's another perspective.

"The lack of respect that I have seen is firmly with the customer," says Patricia Hajifotiou, who owns Olive Odysseys, which offers tours of European destinations. "People are harried, out of time and so much more often feel entitled. And that adds up to a real lack of respect towards the person on the other side of the desk."

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So what happened to our tuition-free public universities and colleges? Whereas high school grads have something like a 7 percent unemployment rate, and comparably lower incomes. Even then annual tuition and fees for Californians was just 0. The big fee increases began in the 1980s

Short temper is an instantaneous display of anger. The ideal solution is not to control anger… but be rid of Anger… The above suggestions are like band aid to cover a gaping wound. It will give relief…but only temporarily. What happened a year and a half ago that triggered the bad response

Hajifotiou says a little patience and politeness would easily restore the lost respect. "Say 'hello' or wish them a good morning and then ask in a calm voice, clearly what it is you need. You will find so many better outcomes for yourself," she says.

It's clear that asking for a tip won't bring back the respect between flight attendants, hotel workers and car rental companies and their customers. Nor, probably, will platitudes from experts.

"Respect breeds respect," explains Beverly Randolph, founder of the Protocol School of Indianapolis. "Companies must foster a culture of respecting one another from the top down. In respectful workplaces, employees are more engaged and productive; they'll also be less stressed and genuinely happier – translating into happier travelers"

Shamila Nduriri, a frequent traveler who founded Dalasini, an African jewelry company, agrees. For her, it comes down to observing the Golden Rule. "Do unto others as you would have them do unto you," she says. "Unfortunately, until people view others as equals, and act accordingly, this will be extremely difficult to achieve. Nevertheless, it starts with you and a hope that your good attitude will be contagious and others pay it forward."

Then again, maybe we'll know that we respect each other when people like Brauninger stop hearing "no problem" when they're at the ticket counter – and get a "you're welcome" instead.

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6 unconventional, yet highly effective ways to teach your kids respect while building strong behavioral foundation and child development See the irony? Why is there such a big difference in how we treat others compared to how we treat our children? Tips On Teaching Kids Respect .

If you’ve done any traveling at all, you’re likely quite aware that customs and etiquette differ from one culture to another: what may be perfectly innocuous in one place may be hideously offensive in another, and vice-versa. Granted, even if you haven’t traveled at all, you’re probably aware of the fact that

How to tell if a travel company respects its customers

• How do customers rate them? Check the American Customer Satisfaction Index for a list of top-rated companies . Last year's top performing airlines were Southwest , Alaska and JetBlue.

• How do employees rate the company? Happy employees offer respectful service. A Glassdoor ranking of employees found that Southwest was the top travel company, followed by Delta Air Lines and Kimpton Hotels & Restaurants.

• How does the government rate them? The Department of Transportation publishes monthly report cards for airlines. The annual Airline Quality Rating summarizes the data into a ranking. Last year's winners: Alaska, Delta and JetBlue.

Christopher Elliott is a consumer advocate. Contact him at [email protected] or visit elliott.org.

This article originally appeared on USA TODAY: High fees and short tempers: What happened to respect in travel?

Airlines waive fees as blizzard threatens Denver, Great Plains.
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