Travel: Frontier Airlines Apologizes for Technical Glitch Warning of Flight Change - - PressFrom - US
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Travel Frontier Airlines Apologizes for Technical Glitch Warning of Flight Change

01:20  23 november  2019
01:20  23 november  2019 Source:   travelpulse.com

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Frontier Airlines passengers across the country received a rude surprise in their inboxes late Thursday ahead of the busy Thanksgiving travel rush. The ominous subject line of the email: "There has been a change to your upcoming flight .'' The email did not say what the change was, or which part of the

Frontier Airlines apologizes for ' technical problem' which sent emails to travelers warning them of pre-Thanksgiving flight changes - sparking panic In response to the potentially chaotic weekend, airlines have added hundreds of flights a day. The busiest day is predicted to be the Wednesday

Frontier Airlines has apologized for an inconvenient technical glitch that led to some frightening emails for customers late Thursday night.

a large air plane on a runway at an airport: Frontier aircraft© Frontier Airlines Frontier aircraft

The error read "There has been a change to your upcoming flight" and encouraged recipients to call the airline's rebooking hotline to speak with an agent about "re-accommodation options," USA Today reported.

Many customers dialed the line, which was so busy some were put on hold or simply directed to voicemail.

The ultra-low-cost airline acknowledged the issue in a tweet late Thursday, confirming that the email was an error.

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Frontier Airlines has apologized for sending out an ominous email to thousands of customers warning of a flight change to their Thanksgiving travel plans. Late Thursday evening, the airline acknowledged the problem in an apology tweet, blaming a technical issue on the snafu.

Discount carrier apologizes after saying an email warning passengers of flight changes was sent This evening, a technical problem generated an email to some customers stating their upcoming Frontier Airlines glitch email panics holiday travelers. Discount carrier apologizes after saying an

"This evening, a technical problem generated an email to some customers stating their upcoming flight was canceled. This email was sent in error. We sincerely apologize. You may confirm the details of your trip by entering your confirmation number on our website," Frontier tweeted late Thursday.

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Thousands of British Airways passengers were stuck on the ground for up to 24 hours after a computer glitch caused massive problems around the airline’s network. In the worst cases, two tropical flights — one from Cancun, Mexico and another from Kingston, Jamaica — landed in London almost 24 hours late. Another flight from Pittsburgh landed about 12 hours late. A handful of flights were canceled altogether. Your browser does not support this video require(["binding"], function (binding) { binding("wcVideoPlayer", "#video_player_8244b7ef-33c4-4f22-abef-2c5fec254f4d").

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