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Travel Hotels Have Turned to Cleanliness to Cultivate Calm During COVID-19

16:17  21 september  2020
16:17  21 september  2020 Source:   cntraveler.com

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Hotels are cautiously reopening in anticipation of summer travel, but it's anything but business as usual. From checking in to breakfast buffets, here's what to expect during your next hotel stay. Major brands such as Hilton and Marriott are turning to electrostatic sprayers and ultraviolet light technology.

COVID - 19 has affected every sector across the globe, and the hotel industry is among the hardest hit. Companies say they plan to turn off their travel restrictions in phases, and are developing decision-making processes and more agile travel policies to account for safety before authorizing travel.

  Hotels Have Turned to Cleanliness to Cultivate Calm During COVID-19 © Felicity McCabe

This story is part of our New Standard series, examining where travel is headed. Read more about how we define the New Standard here.

Electrostatic spray guns, particulate-level air-filtration systems, U.V. wands: What might have seemed downright Jetsons-esque just a few months ago is now de rigueur at many hotels around the globe, whose business model—predicated on person-to-person interaction—was threatened immediately by the pandemic. But brands didn't just have to figure out how to combat the virus; they also had to determine how to share what they were doing with their guests, who suddenly ranked rigorous cleaning protocols ahead of cutting-edge spa treatments and pilgrimage-worthy dining on their list of priorities.

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The Hotels .com COVID - 19 “travel advice” page states “we are waiving change fees for many hotels based on where you are traveling to or from. General Information on OTAs and COVID - 19 Cancellation Policies. Clearly, the general advice to get a refund through the OTA is not always correct.

Calm Apparthotel is located in Lille just a 2-minute walk away from the Gare Lille Flandres metro In response to Coronavirus ( COVID - 19 ), additional safety and sanitation measures are currently in This is a great apart hotel on a good location (next to the train stations) ii is almost a CitizenM, The rooms

“Suddenly, safety became sexy. Clean was cool,” says Scott McCoy, Marriott's vice president of operations and guest experience for the Americas, on formulating the company's response. “We had to work our way through that.” The industry titan, which manages more than 7,300 properties globally, was among the first to react, unveiling its Commitment to Clean campaign in late April. Nearly as detailed as a U.N. resolution, the program announced the formation of a Global Cleanliness Council to redraw Marriott's best practices, citing help from experts in food microbiology, public health, and epidemiology. The statement also introduced leaf-blower-like devices to dispense hospital-grade disinfectant; plexiglass barriers (“sheer curtains” in McCoy's parlance) at front desks; and the newly created role of cleanliness champion at each of its hotels to oversee protocols.

Everything to know about vacation rentals, including the best booking platforms, COVID-19 safety info, and the best places to go in the US

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Traveling during Covid - 19 is a very confusing time, but it doesn't have to be. Travel Off Path has created countless covid - 19 travel guides and resources so you're able to navigate through all the uncertainty. Of course, we have to say: Our guides, articles and groups are for general advice only.

The COVID - 19 pandemic continues to affect countries differently. Challenges to any international travel at this time may include mandatory quarantines, travel restrictions, and closed borders. Foreign governments may implement restrictions with little notice, even in destinations that were previously

Other top players followed suit. Hilton, after stepping up the frequency of its cleaning procedures in mid-March, formalized its game plan just a few days after Marriott, announcing it would link up with Reckitt Benckiser, the British manufacturer of Lysol, to further revamp its methods and rejigger staff training guidelines with help from the Mayo Clinic. The company instated a room-door seal—proof that no one has entered guests' quarters after housekeeping—and mandated extra sanitation of high-touch features like thermostats and light switches. Four Seasons rolled out a COVID-19 advisory board in mid-May, pulling in specialists from Johns Hopkins Medicine International to review old practices and establish new ones, like black-light inspections of accommodations post-cleaning. Montage Hotels & Resorts introduced U.V. technology to sanitize in-room items, down to the ballpoint pens, and began offering guests and staff complimentary memberships to digital health care provider One Medical.

Indeed, virtually all hotel brands have taken steps to combat the crisis. Many will remain in place, because in addition to helping keep guests safe they fulfill that most basic promise of hotels: to be a place of refuge. As Montage International president and chief operating officer Jason Herthel puts it, “When a guest tells you they have total peace of mind and were able to fully relax, you know all the effort was worth it.”

This article appeared in the October 2020 issue of Condé Nast Traveler. Subscribe to the magazine here.

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