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Entertainment Google keeps face-planting on the small stuff with latest Stadia launch gaffe

20:40  20 november  2019
20:40  20 november  2019 Source:   msn.com

Google says you might have to wait to play Stadia, even if you preorder

  Google says you might have to wait to play Stadia, even if you preorder Founder’s Editions and Premiere Editions will be sent on a first-come, first-served basisToday, Google tells The Verge that neither set of buyers will necessarily be able to play at 9AM PT on November 19th, the moment that Stadia launches, because Google’s shipping out kits in the order they were received, and the new Premiere Edition apparently won’t have shipped by that date.

On June 6th, Google opened up preorders for the $130 “Founder’s Edition” of its Stadia cloud gaming service, promising those buyers would be the first to experience the future of gaming — and reserve a unique username. Though Stadia is now live, many buyers are reporting they haven’t received the most crucial piece of the entire Stadia package: the invite email that opens the door to actually let them in.

a close up of a hand holding a camera © Photo by Amelia Holowaty Krales / The Verge

Many on Stadia’s official Discord server are performing what they’re calling a “code check” to let others know whether their codes have been sent, and whether their devices have actually been shipped.

Stadia hits Google's Play Store ahead of its debut this month

  Stadia hits Google's Play Store ahead of its debut this month Google is set to flip the switch on its Stadia game streaming service this month. While you can play through Chrome or your TV (with Chromecast Ultra), you'll also be able to run games like Destiny 2 and Assassin's Creed: Odyssey on some Pixel devices. To help you get ready for the big day on November 19th, Google has added the Stadia app to the Google Play Store. You'll be able to use the app, which will eventually be available on iOS and other Android devices, to manage your account and controllers, buy titles and start games on Chromecast Ultra.

On Reddit, Google said it was investigating the issue:

We’re aware that some of you who pre-ordered Founder’s Edition may not have received your invite codes in the expected time-frame. The Stadia team is actively investigating this issue, and we’ll be back with an update as soon as possible. Thank you for your patience.

But Google didn’t actually address the delay when it completed that investigation.

We’re sorry for the delayed responses. We’ve identified an issue where a small fraction of Stadia access codes were sent out of order. That has been addressed. We’ve continued to roll out codes in the sequence in which we received your pre-order. We look forward to seeing you on Stadia.

And on Twitter, the official Google Stadia account replied to one Founder suggesting a delay wasn’t necessarily unexpected:

Google will have 10 more games ready to support the Stadia launch

  Google will have 10 more games ready to support the Stadia launch We found out only a few days ago that Google’s game streaming service will only support 12 games at launch, which isn’t necessarily the great news early buyers expected. However, the first games expansion is already here, as 10 more titles were added to the list of Stadia-ready list of games. That means early Stadia subscribers will have 22 games at their disposal at launch. © Provided by Penske Media Corporation Google-Stadia Google’s own Phil Harrison, who leads the Stadia division posted the update on Twitter over the weekend in anticipation of the Tuesday launch for the service.

That’s not what Google promised — not a vague “maybe by the end of November 20th” date. The company promised that at least the initial wave of Founders would be able to play on day one. Here’s how the company appeased early customers in a recent Reddit AMA when telling them about some of the other misses at launch:

Stadia IS NOT A BOX! You don’t need our hardware to start playing, remember? Right after we ship your order (but not earlier than 9AM PST 11/19), we’ll send you an email with the invite code. You can use it immediately to create your account and reserve your Stadia name in the Stadia app on Android or iOS. Just for clarity: the first day is a little special, if we ship your order on 11/18, you’ll receive the code on 11/19.”

Google keeps face-planting on the small stuff with latest Stadia launch gaffe

  Google keeps face-planting on the small stuff with latest Stadia launch gaffe Many Stadia ‘Founders’ can’t actually play yet or reserve their nameMany on Stadia’s official Discord server are performing what they’re calling a “code check” to let others know whether their codes have been sent, and whether their devices have actually been shipped. Others are reporting the usernames they wanted are already taken.

Why, for that matter, does Google need to wait to send out these codes until the physical devices ship at all? I thought Stadia wasn’t a box.

For now, this is just one more surprise disappointment in a long series of surprise disappointments. It actually seems a little minor compared to the the reveal in our review that Stadia’s servers can’t actually run flagship titles at 4K.

By the way, the controller clip that Stadia early adopters will need to mount a phone to their gamepad has now appeared on Google’s site. It will not surprise you that it’s not yet available for purchase.

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