Technology: Apple updates MacBook Pro laptops, including new keyboard design - - PressFrom - US
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TechnologyApple updates MacBook Pro laptops, including new keyboard design

08:05  22 may  2019
08:05  22 may  2019 Source:   cbsnews.com

Does Apple even care about computers anymore?

Does Apple even care about computers anymore? For a company that used to be called Apple Computer, its keyboard problems are just one more indication that the computer business seems to be an afterthought these days.

Cupertino, California — Apple today updated MacBook Pro with faster performance and new pro features, making it the most advanced Mac notebook Additional updates include support for up to 32GB of memory, a True Tone display and an improved third-generation keyboard for quieter typing.

Apple or an Apple Authorized Service Provider will service eligible MacBook and MacBook Pro keyboards , free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard .

Apple updates MacBook Pro laptops, including new keyboard design© CNET apple-macbook-pro-15-inch-2017-18.jpg

Good news, MacBook users. Apple will replace all butterfly switch keyboards for free — even on its new MacBook Pro models unveiled Tuesday.

The company said it has extended its MacBook keyboard replacement program, which repairs the keyboard that first appeared in the 2015 MacBook. Users have complained about sticky keys, as well as letters typing in duplicate or not typing at all.

Apple also said it has changed the material used in its butterfly switch keyboards to avoid the problem of letters double-typing. It declined to provide details about the materials. And it said keyboard repairs will happen faster than before.

Apple’s rumored 16-inch MacBook Pro might be delayed until next year at the earliest

Apple’s rumored 16-inch MacBook Pro might be delayed until next year at the earliest Another year of surviving these keyboards

A MacBook Pro with Apple 's butterfly keyboard . The new MacBook Pro models got faster chips, improved displays, and the option to pack more storage space and RAM. And when iFixit bought one of the new laptops and took it apart, it found a change to the design that includes a plastic film that

The incredibly thin and light MacBook features new seventh-generation processors, faster SSD storage, and up To fit one into MacBook , we designed a keyboard from the ground up — including each key and Apple - designed second-generation butterfly mechanism. The Force Touch trackpad.

Apple rolled out its butterfly switch design starting with its computer revamp in 2015. The redesign was part of an effort to make laptops thinner and lighter than in the past. The butterfly switch replaced the traditional "scissor" mechanism below each key and was meant to be more stable, responsive and comfortable.

But almost immediately, users complained about the feel of the new keyboards and said they could be easily damaged by specks of dust. Some said they had to go a week or more without their computer while Apple replaced not just the unresponsive key, but a substantial part of their MacBook. And the fix wasn't cheap. Some said the out-of-warranty fix could set them back $700.

At least three proposed class action lawsuits have been filed against Apple over the use of the butterfly switch.

Apple sells refreshed version of LG's UltraFine 4K display

Apple sells refreshed version of LG's UltraFine 4K display Just because Apple has stopped selling the UltraFine 5K doesn't mean it has given up on LG's monitors altogether. In sync with the launch of the eight-core MacBook Pro, the company has quietly started selling a new version of LG's UltraFine 4K. The new version is lower resolution (it's 'just' 3,840 x 2,160), but it jumps from 21.5 inches to 23.7 inches and now includes two Thunderbolt 3 ports to let you daisy chain devices. 

The ultimate pro notebook, MacBook Pro features faster processors, upgraded memory, the Apple T2 chip, and a Retina display with True Tone technology. MacBook Pro elevates the notebook to a whole new level of performance and portability. Wherever your ideas take you, you’ll get there faster

Apple has updated its MacBook Pro laptops with new processors, keyboards and display technology, and hands-free Siri. The rest of the machines stay untouched, including the four Thunderbolt 3/USB-C ports, battery life and screen resolution. Only the 13in and 15in MacBook Pros

Butterfly switch problems

A year ago, Apple said it would replace "a small percentage of the keyboards in certain MacBook and MacBook Pro models" whose letters or characters repeated unexpectedly, whose letters or characters didn't appear, or whose keys felt "sticky" or didn't respond consistently. That program covered MacBooks released from 2015 to 2017.

Apple has redesigned the original butterfly switch keyboard since its first iteration, and the third generation of the keyboard was meant to resolve issues. But users — including high-profile reviewers at publications like The Wall Street Journal — have continued to experience problems.

In March, Apple apologized and said it was "aware that a small number of users are having issues with their third generation butterfly keyboard." It added that "the vast majority of Mac notebook customers are having a positive experience."

The New Updated 8-Core MacBook Pro Is Apple's Fastest Laptop Yet

The New Updated 8-Core MacBook Pro Is Apple's Fastest Laptop Yet When Intel announced a new line of 9th-gen CPUs a few weeks ago, it was sort of expected that those processors would find their way into a wide range of new and refreshed laptops like those from Asus and Razer. However, since Apple sometimes skips over entire generations of silicon, being able to get those chips in a new MacBook wasn’t exactly a sure thing. But with Apple announcing the availability of new 8th and 9th-gen CPUs on the 13-inch and 15-inch MacBook Pros today, users should now have hope for even better performance—especially when it comes to its new 8-core MacBook Pro 15, which Apple claims is the fastest Mac notebook ever.

If your MacBook (2015 and later) or MacBook Pro (2016 and later) has an unresponsive key , or a key that feels As you follow these steps, remember to use the straw included with the compressed air to control airflow, and keep the end of the straw about a half-inch away from the keyboard as you spray.

“Sadly, while the new 2018 MacBook Pro does have an updated third-generation keyboard , Apple tells CNET it doesn’t include Prior to launching the new MacBook Pro , Apple announced a repair program for affected keyboards , which the company said only affected a small number of laptops .

Still, Apple's move to extend its keyboard replacement program to all MacBooks with the butterfly switch shows just how much a bad reputation could impact its MacBook sales. By guaranteeing all butterfly switch keyboards sold since 2015, Apple's giving users peace of mind. If your keyboard fails, you can get it repaired for free. As with the original program announced last year, keyboards can be repaired or replaced for four years after purchase.

Apple on Tuesday also said it has sped up the time it takes for a keyboard to be repaired. It didn't give details on the length of time because that will vary based on a variety of factors. But Apple Stores will prioritize keyboard replacements.

The company also is deploying its new keyboard to Apple Stores to be used in repairs. That means if the keyboard on your 2018 MacBook Air fails, you could end up with the new design.

Apple updates MacBook Pro laptops, including new keyboard design© Provided by CBS Interactive Inc. Apple has faced criticism over its laptop keyboard design.

2019 MacBook Pro updates

Along with announcing updates to its keyboard, Apple on Tuesday unveiled a slight update to its MacBook Pro lineup. The 15- and 13-inch computers will roll out with Intel's faster eighth- and ninth-generation Core processors, including an eight-core variant, the first time such a powerful processor has appeared in Apple's MacBook Pro.

The 15-inch MacBook Pro features faster six- and eight-core Intel Core processors, delivering Turbo Boost speeds up to 5.0 GHz, while the 13-inch MacBook Pro with Touch Bar features faster quad-core processors with Turbo Boost speeds up to 4.7 GHz.

The 2019 MacBook Pro delivers two times faster performance than a quad-core MacBook Pro and 40 percent better  performance than a six-core MacBook Pro, making it Apple's fastest laptop.

This story originally appeared on CNET. Dan Ackerman contributed to this report.

Read More

Apple may abandon problematic MacBook keyboard.
New scissor switch design will replace butterfly switch later this year, predicts Apple analyst Ming-Chi Kuo.

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