Technology: Surprise: People are listening to your Google Assistant queries - PressFrom - US

TechnologySurprise: People are listening to your Google Assistant queries

18:35  11 july  2019
18:35  11 july  2019 Source:

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Your Google Assistant can perform many actions to help streamline your day-to-day. Discover what the Google Assistant can do by trying one of the actions now. Your Google Assistant is ready to help, anytime, anywhere. To get started, just touch and hold the home button.*

Teach Google Assistant your voice again. Open the Google Home app . At the bottom, tap Without a match, the device will treat the query as a guest query and will not provide personal results. When other people use the Google Assistant device that is linked to your voice, your media history and

Surprise: People are listening to your Google Assistant queries

It's no secret that Google records your conversations with Google Assistant after you say a "wake word." But what you might not know is that Google uses contractors to manually review a handful of those recordings, about 0.2 percent. Yesterday, VRT NWS released reports detailing how it listened to thousands of recordings leaked by a whistleblower working for Google. At least one audio clip included a couple's address and personal information about their family.

While the recordings are not associated with user accounts, people often share personal information like names and addresses that can reveal their identities. And while Google doesn't record until users say phrases like "Hey, Google" or "OK, Google," the devices sometimes mishear other words or phrases and record conversations they aren't meant to listen in on. Some of these conversations end up being transcribed by "language experts" hired by the company.

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Google says it transcribes a fraction of audio from the assistant to improve its automated voice-processing technology. Yet the sensitive data in the “It becomes real people you are listening to , not just voices.” The contractor goes on to say that Google had not provided clear guidelines on what

Like Google Assistant ’s other voices, Legend’s is made using a voice-synthesis technology called The design of the Google Assistant makes it hard to imagine as a criminal accomplice, even if its His publicists didn’t respond to queries from WIRED and Google declined to say how many hours of

The practice, and the fact that Google's devices sometimes mistakenly record audio, raises plenty of privacy concerns. According to Wired, experts say Google is violating European Union privacy rules, which protect sensitive data like medical information and require transparency about how personal data is collected and processed.

Google isn't alone, though. Amazon also uses humans to review and transcribe audio collected by its Echo devices. For now, users have to say a wake word before the device will record, but a patent suggests Amazon wants to do away with even that limitation. And Amazon hangs onto your transcribed conversations indefinitely, unless you manually delete them. That could be especially concerning for families who use the Echo Dot Kids.

A Google spokesperson told Wired that the company will review how it clarifies its use of user data. At this point, the practice of recording and transcribing audio seems to be an industry-wide practice. Chances are the only thing that will change is how transparent companies are about what they do with your data.


Google investigating leak of smart speaker recordings on one of its devices.
Don’t be so sure your Google Home is an just idle smart speaker device, because apparently it can systematically eavesdrop on your conversations. The company is investigating how more than 1,000 conversations recorded by one of its smart speakers were leaked. The first to expose the recordings by Google Home devices in Belgium and the Netherlands was Belgian broadcaster VRT, who broke down its findings. VRT said the recordings came to light by one of the human reviewers who help fine-tune the Home’s linguistic capabilities and ensured it took the necessary steps to protect the privacy of the people whose recordings it examined.

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