Technology: Facebook reportedly pays contractors to transcribe Messenger calls - PressFrom - US
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TechnologyFacebook reportedly pays contractors to transcribe Messenger calls

23:40  13 august  2019
23:40  13 august  2019 Source:   cnet.com

Instagram, Facebook and WhatsApp down for thousands worldwide

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Facebook is reportedly paying third-party contractors to listen to and transcribe audio clips from its users. Facebook has now stopped the practice, Bloomberg reported Tuesday, but the social network said the process was to check the accuracy of its artificial intelligence system in transcribing Facebook Messenger voice chats. Those contractors had no knowledge of where the audio is being recorded and obtained, Bloomberg cited people who hold these contracting jobs as saying.

Facebook reportedly pays contractors to transcribe Messenger calls© Provided by CBS Interactive Inc. Facebook reportedly pays contractors to listen to and transcribe Messenger audio. Angela Lang/CNET Facebook reportedly pays contractors to transcribe Messenger calls© CNET

Facebook reportedly pays contractors to listen to and transcribe Messenger audio.

Flaw in Facebook kids app let children chat with unapproved users

Flaw in Facebook kids app let children chat with unapproved users The error undercuts the purpose of Messenger Kids.

The news follows confirmation that Amazon and Google are listening to your voice recordings on Alexa and Google Assistant. Last month, it was also revealed that Apple has contractors listen to Siri recordings, a program the tech giant then also paused. Google was temporarily banned from listening in on voice recordings in the EU at the start of August.

Facebook reportedly pays contractors to transcribe Messenger calls© Provided by CBS Interactive Inc.
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Facebook reportedly said the transcription service can be selected by users in their Messenger settings, and added the data was anonymized before being heard by contractors. "We paused human review of audio more than a week ago," Facebook told Bloomberg.

Facebook didn't immediately respond to a request for comment.

Facebook design flaw let thousands of kids join chats with unauthorized adults

Facebook design flaw let thousands of kids join chats with unauthorized adults ‘We recently notified some parents about a technical error,’ a Facebook representative said . “We turned off the affected chats and provided parents with additional resources on Messenger Kids and online safety.” require(["medianetNativeAdOnArticle"], function (medianetNativeAdOnArticle) { medianetNativeAdOnArticle.getMedianetNativeAds(true); }); The bug arose from the way Messenger Kids’ unique permissions were applied in group chats. In a standard one-on-one chat, children can only initiate conversations with users who have been approved by the child’s parents.

Facebook CEO Mark Zuckerberg had previously told the US Senate that Facebook "listen to what's going on on your microphone and use that for ads ... we don't do that."

Take a look at Facebook Portal, a dedicated Messenger video call hub for your home

Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls
Facebook reportedly pays contractors to transcribe Messenger calls

Facebook paid contractors to transcribe users' audio: Bloomberg.
Facebook paid contractors to transcribe users' audio: Bloomberg

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