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Technology Google Duplex begins international rollout with a New Zealand pilot

14:55  22 october  2019
14:55  22 october  2019 Source:   engadget.com

Google Assistant on Pixel 4 may handle calls while you're on hold

Google Assistant on Pixel 4 may handle calls while you're on hold Google Assistant's ability to handle phone calls may extend beyond booking appointments. A 9to5Googlesource claims Assistant on the upcoming Pixel 4 will have the option of taking over when you're on hold, bringing you back when another human answers. You'd only have to tap a button to ignore the hold music and get things done. It's not clear if this will also skip the canned "your call is very important to us" messages, but that's certainly the dream -- you wouldn't be jolted back into the call until an actual service rep was there to help. This might not be available the moment the Pixel 4 is ready, however.

Google is piloting its Duplex service outside of the US for the first time, with a new trial to confirm holiday opening hours in New Zealand . In the context of these challenges, a limited international trial seems like a sensible choice. Duplex will be asking businesses in New Zealand for a fairly simple

Another new organization feature when adding tasks is called the "dynamic add" button. For a while now, Todoist has had a large, circular "add" button in the lower right corner of its mobile apps, something straight out of the old Material Design guidelines Google introduced about five years ago.

Google Duplex, the futuristic service that uses AI to place phone calls and make reservations, can already book movie tickets and will soon be able to rent a car. The service has been rolled out across the US, and now international rollout is beginning with a test in New Zealand.

Noelle McKenzie holding a sign

As spotted by The Verge, Google New Zealand has published a blog post announcing a pilot of the Duplex program in the country. The pilot will use Duplex to place AI calls to local businesses and inquire about their opening hours for the upcoming Labour Day holiday on October 28th. This information will then be updated on Google Maps and Search.

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Google 's AI-based assistant that makes automated calls to businesses is starting to expand internationally . For the time being, the company will try this technology with a limited number of locations, and use the outcome of these calls to automatically update their opening hours on Google

Google announced that it'll pilot Google Duplex in New Zealand to update business hours. It also rolled out Duplex in the U.S. to Maps “As always, we’ll disclose that the business is speaking with an automated system when making a call.” Above: Making a reservation with the Google Assistant

If businesses don't want to interact with Duplex they can opt out of the pilot in the My Business settings. Google also promises that the AI callers will disclose that they are part of an automated system when they place a call.

While kinks in the phone conversation system are still being worked out, a very limited international pilot program makes sense. Currently, around 25 percent of Duplex calls are actually made by a human, so it could be a while before the AI is ready to manage a full reservation system on its own.

Google New Zealand

Trick allows RCS messaging on virtually any Android phone .
Google is trying to speed up RCS' rollout on Android, but you might have a way to enable it sooner than that. Reddit users have posted a trick that lets you enable the richer texting on any compatible Android phone, regardless of carrier. The process involves pointing a key Android Messages flag toward a Google sandbox address, setting up Messages, resetting data and repeating part of the process until you can tap an item inside another Messages flag. If all goes well, you'll have data-only chat abilities, full-quality photo sharing and typing notifications.There are some clear caveats. You'll need a current Android Messages beta (5.

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