Technology: Apple says the cost of its repair services exceed what it charges - - PressFrom - US
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Technology Apple says the cost of its repair services exceed what it charges

14:30  21 november  2019
14:30  21 november  2019 Source:   engadget.com

Apple warns iPhone 11 users not to replace their displays using a third-party or it will inundate them warnings

  Apple warns iPhone 11 users not to replace their displays using a third-party or it will inundate them warnings To deter iPhone 11 users from ignoring the company, customers who decided to have their phone repaired by a non-certified technician will be reminded by some rather persistent notifications. © Provided by Associated Newspapers Limited Apple is warning customers not to have iPhone 11 displays repaired by third parties or risk being inundate with warnings from the company 'You will see a notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > General > About,' said the company.

Apple is reportedly changing the way it tests new versions of iOS and iPadOS. According to Bloomberg, the company will now work on test versions, or "daily builds," with incomplete and bug-riddled features turned off by default. Internal testers will be able to turn them back on, however

"For each year since 2009," it continued, " the costs of providing repair services has exceeded the revenue generated by repairs ." The Committee's prepared questions then required Apple to account for what repairs its network of Apple Authorized Service Providers (AASPs) was allowed to make

The right to repair movement is mad as hell as companies work to prevent owners from doing basic repairs to their own devices. One of the biggest targets for the public's ire is Apple, which is accused of going out of its way to make user repairs as difficult as possible. That, coupled with the seemingly-increased failure rate of these devices has caused enough of a fuss that Congress is demanding answers.

a bunch of electronic equipment

Apple's responses to the Antitrust Committee were produced by the company's VP for Corporate Law, Kyle Andeer, and make for very interesting reading. Especially in the section regarding the implication that Apple goes out of its way to block repairs, forcing people into its own stores to charge eye-watering rates to do it instead. And that if you source a third-party repair, your device might be impaired further down the line.

Get an unofficial iPhone 11 screen repair and Apple won’t let you forget it

  Get an unofficial iPhone 11 screen repair and Apple won’t let you forget it The iPhone 11 range will display a lock screen message if you get a non-genuine screen repair.If the replacement screen is ‘nongenuine’, then according to a new Apple support document, your phone will display a message saying “unable to verify this iPhone has a genuine Apple display.

You would think , with the App Store now more than 10 years old, that lawmakers charged with For each year since 2009, the costs of providing repair services has exceeded the revenue generated As an example, Apple says that it prevents independent repair stores from accessing genuine Apple

Need to repair your iPhone? Make an appointment at an Apple Store or an Apple Authorized Service Provider. Find out how much it will cost and how long it will take. The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs , such as screen repair .

Not so according to Andeer, who says that Apple's actually losing money on its repair business: "For each year since 2009," he said "the costs of providing repair services has exceeded the revenue generated by repairs." And the reason for any protectiveness regarding repair services is to "ensuring repairs on these complex devices are safe and reliable."

That does seem odd, especially when it's been caught charging $1,200 for a repair that a third-party store fixed for just $75. Replacing an iPhone X display (out of warranty) costs $279 through Apple, but $170 at iPhoneDocNYC, a New York-based third party seller. It's likely that the overall cost of Apple's repair bill is also distorted because of the cut-price repairs it's had to offer recently, and its wider recall programs.

Apple Says Some Older IPhones May Not Turn On Due to Failed Part

  Apple Says Some Older IPhones May Not Turn On Due to Failed Part Apple Inc. on Friday said that some iPhone 6s and iPhone 6s Plus models manufactured between October 2018 and August 2019 may not turn on due to a failed part. The company offered a free repair program for users who are affected. The iPhone 6s line originally went on sale in September 2015, but was officially discontinued in September 2018 with the launch of last year’s iPhones. Still, Apple continued producing some iPhone 6s models for sale in select markets, including India.The repair program is the sixth for Apple this year, according to the company’s website.

repair services since 2009, Apple said " the costs of providing repair services has exceeded Apple defends many of its policies throughout the letter. For example, Apple says third-party web Sorry, but charging more than the cost price of an iPhone to repair a minor fault, which they then

Why did Apple decide to build its own maps application rather than continue to use Google Maps to power the maps applications on iPhones? Apple believed that it could create Apple says that “ costs of providing repair services has exceeded the revenue generated by repairs ”, dating back to 2009.

Andeer added that untrained people attempting to repair your iOS device might cause what's termed as a "safety event." He cites an example where a loose screw could damage the battery, which could cause overheating or a fire. And there's some merit to this argument, given that the headlines that follow would concern the exploding iPhone, not the fact it was improperly repaired.

And Andeer pointed to both the rollout of its Best Buy repair partnership and its new system to verify independent third-parties as correctives here. These people will have access to genuine Apple parts and repair manuals, and will be able to offer the same services that authorized technicians can.

That argument has gone down badly with right to repair advocates who feel that the company isn't being entirely fair. Nathan Proctor, Right To Repair chief at the Public Interest Research Group, told Motherboard that Apple's argument is entirely self-justifying. And the claim that replacing an iPhone battery could be dangerous does seem to fly in the face of how easy this process could, and should be. Especially given Apple's repeated commitment towards becoming more environmentally-friendly.

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Apple says it actually loses money every year on its repair programs .
Even though Apple's share of the smartphone market isn't anywhere close to a level that would warrant calling the company a monopoly power, lawmakers have recently become taken with the idea of investigating large tech companies for alleged antitrust behavior. In turn, Congress a few months back sent a letter to Apple seeking answers to a wide range of questions pertaining to how Apple conducts is business. As you might expect, some of the questions sent to Apple demonstrate a clear lack of understanding of Apple’s business and the tech space in general.

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