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Technology T-Mobile customers' personal information exposed in hack

05:00  22 november  2019
05:00  22 november  2019 Source:   cnet.com

T-Mobile says hackers accessed some wireless customers' data in recent data breach

  T-Mobile says hackers accessed some wireless customers' data in recent data breach T-Mobile says a recent data breach accessed phone numbers, account number, and account features from some prepaid wireless customers.The wireless provider's cybersecurity team discovered the breach recently and "shut down malicious, unauthorized access" to some prepaid accounts, T-Mobile said in a security notice posted on company's website.

T - Mobile Customers Hacked in Experian Breach: What You Need to Know. A massive data breach at Experian, one of the country's major credit rating bureaus that companies use to conduct credit checks, has exposed the personal information of as many as 15 million T - Mobile consumers

An international hacking group successfully exposed the personal information of roughly 2.3 million T - Mobile customers , the carrier has revealed T - Mobile shut down the hack on August 20 and is in the process of notifying affected customers by text message. The company’s official statement on the

T-Mobile said Thursday that hackers gained access to the personal information of some prepaid wireless customers, including their names, phone numbers and account information. The wireless provider said no financial information was exposed and no passwords compromised.

a hand holding a cellphone: T-Mobile said a hack exposed the personal information of its prepaid wireless customers. Jaap Arriens/Getty Images© Provided by CBS Interactive Inc. T-Mobile said a hack exposed the personal information of its prepaid wireless customers. Jaap Arriens/Getty Images

T-Mobile said it had blocked off the unauthorized access and notified law enforcement authorities. The wireless carrier didn't reveal when the hack occurred or how many customers were exposed, but a spokesman called the number a "very small single digit percentage of customers" and that the company had notified affected customers.

Some T-Mobile prepaid customers had their account information breached

  Some T-Mobile prepaid customers had their account information breached A ‘small number’ of customers were impactedThe company told Bleeping Computer on Thursday that a “small number of customers” were affected by the breach that was discovered earlier this month. According to T-Mobile, customer names, addresses, phone numbers, account numbers, rate plans, and plan features were all left exposed. More sensitive information like passwords, financial information, or social security numbers were not affected.

Information from the hack includes names, addresses, and social security, driver’s license and passport T - Mobile said it won’t delete credit check data from the Experian servers because of credit laws “I take our customer and prospective customer privacy VERY [sic] seriously. This is no small

T - Mobile 's credit application processor Experian was hacked , potentially exposing the highly personal information of more than 15 million people in the United States. Both customers and people who submitted to a T - Mobile credit check (but either canceled or never activated their T - Mobile service)

a hand holding a cell phone: T-Mobile said a hack exposed the personal information of its prepaid wireless customers.© Jaap Arriens/NurPhoto via Getty Images

T-Mobile said a hack exposed the personal information of its prepaid wireless customers.

"We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access," T-Mobile said in a statement to customers posted on its website. "We truly regret that this incident occurred and apologize for any inconvenience this has caused you."

T-Mobile suffered a similar data breach last year when names, phone numbers and account information for about 2 million customers was also exposed. In that case, however, T-Mobile said that encrypted passwords had also been exposed.

The most recent hack was revealed three days after T-Mobile CEO John Legere announced he would step down from his role on May 1, confirming longstanding speculation that he would leave the post.

Originally published at 5:15 p.m. PT. Updated at 6 p.m. with T-Mobile comment.

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