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Technology T-Mobile says hackers accessed some wireless customers' data in recent data breach

17:06  22 november  2019
17:06  22 november  2019 Source:   usatoday.com

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T - Mobile has confirmed hackers breached its systems. The cell giant, currently merging with Sprint, said in a statement that hackers customer stole But that drew ire from some , who said the shortlink in the text message looked like phishing. So @ TMobile have been sending out a breach alert (a legit

T - Mobile says a recent data breach accessed phone numbers, account number, and account features T - Mobile says that a "criminal hack " accessed data of some prepaid wireless customers ' accounts. T - Mobile did not detail how many accounts may have been breached . Of its 84.2 million

T-Mobile says that a "criminal hack" accessed data of some prepaid wireless customers' accounts.

The wireless provider's cybersecurity team discovered the breach recently and "shut down malicious, unauthorized access" to some prepaid accounts, T-Mobile said in a security notice posted on company's website.

T-Mobile says it notified law enforcement about the breach, which led to some exposure of personal information, including names and billing addresses, phone numbers, account numbers, and wireless plan information.

T-Mobile customers' personal information exposed in hack

  T-Mobile customers' personal information exposed in hack The hack comes about a year after a similar data breach in 2018.T-Mobile said it had blocked off the unauthorized access and notified law enforcement authorities. The wireless carrier didn't reveal when the hack occurred or how many customers were exposed, but a spokesman called the number a "very small single digit percentage of customers" and that the company had notified affected customers.

Alerting impacted customers with text message notifications, T - Mobile says hackers accessed the T - Mobile ’s breach is just the latest in a string of hacks targeting companies in recent years. There are various ways you can protect your information, and your response to a data breach may differ

T - Mobile has alerted its U.S. wireless customers to a recent hack that exposed some of their personal information. In a letter posted to its website The carrier said that it discovered the breach on Monday, closed the hole that allowed hackers in, and informed authorities. It’s unclear, however

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Neither Social Security numbers nor credit card information or other financial data were accessed, T-Mobile says, and no passwords were compromised.

Customers affected have been contacted directly and all should have been notified shortly, the company says. But customers seeking more information can dial 611 from their T-Mobile phone or call 1-800-T-MOBILE from any phone.

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The company does suggest customers update their personal identification number (PIN/passcode) on their account. You can call the number above or go to the T-Mobile website (https://www.t-mobile.com/responsibility/privacy) for instructions on how to do that.

Some T-Mobile prepaid customers had their account information breached

  Some T-Mobile prepaid customers had their account information breached A ‘small number’ of customers were impactedThe company told Bleeping Computer on Thursday that a “small number of customers” were affected by the breach that was discovered earlier this month. According to T-Mobile, customer names, addresses, phone numbers, account numbers, rate plans, and plan features were all left exposed. More sensitive information like passwords, financial information, or social security numbers were not affected.

T - Mobile disclosed an “incident” in which hackers accessed " some " customers ' personal The researcher shared a sample of allegedly compromised data that included a field called T - Mobile initially said it had “found no evidence of customer accounts affected,” but that turned out not to be

T - Mobile announced hackers stole the personal data of two million of its customers on August 20. Alerting impacted customers with text message notifications, T - Mobile says hackers accessed the names T - Mobile ’s breach is just the latest in a string of hacks targeting companies in recent years.

T-Mobile did not detail how many accounts may have been breached. Of its 84.2 million customers, about 20.8 million have prepaid accounts, in which they pay a flat fee in advance of their monthly wireless usage.

This is not the only breach suffered by T-Mobile. In August 2018, the wireless carrier reported a similar data breach involving about 2 million customers. And in 2015, T-Mobile said personal records of 15 million were compromised through a breach at Experian, which processed its credit applications.

"We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access. We truly regret that this incident occurred and apologize for any inconvenience this has caused you," the company said in the notice. "T-Mobile, like any other corporation, is unfortunately not immune to this type of criminal attack. Because of that, we are always working to improve security so we can stay ahead of malicious activity and protect our customers."

Earlier this week, T-Mobile CEO John Legere announced that he will be stepping down at the end of April, replaced by current president and chief operating office Mike Sievert. The company is hoping to clear the final roadblocks to its pending merger with Sprint.

Follow USA TODAY reporter Mike Snider on Twitter: @MikeSnider.

This article originally appeared on USA TODAY: T-Mobile says hackers accessed some wireless customers' data in recent data breach

T-Mobile racks up cellphone customers as it awaits merger outcome .
T-Mobile continues to do its 'Un-carrier' thing, as it waits for a federal judge to decide the fate of its $26 billion merger with Sprint. The deal,announced in 2018, has been approved by the Federal Communications Commission and the US Department of Justice. But it could be derailed by a lawsuit filed by a group of state attorneys general, led by California and New York, seeking to stop the merger. The state AGs argue the merger would hurt competition and raise prices for consumers. A two-week trial in federal court in New York commenced in December.

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