Technology: Judge says class action over Apple's MacBook butterfly keyboards can continue - - PressFrom - US
  •   
  •   
  •   

Technology Judge says class action over Apple's MacBook butterfly keyboards can continue

01:45  03 december  2019
01:45  03 december  2019 Source:   cnet.com

Apple is finally fixing its dreaded MacBook Pro keyboard design once and for all

  Apple is finally fixing its dreaded MacBook Pro keyboard design once and for all Over the past few years, whenever a friend would ask me for advice about buying a new MacBook, I'd tell them that it was probably worth waiting a bit. It wasn't that Apple's MacBook lineup wasn't compelling, but rather that the butterfly keyboard design Apple first introduced on its 2016 MacBook Pro was prone to causing all sorts of typing nightmares. Over the past few years, Apple implemented a few changes which did manage to improve the overall reliability of the butterfly keyboard design. Still, even the third iteration of the design caused problems for a number of users.

Apple ' s butterfly keyboards , first released in 2015, don't perform well, critics say . In a ruling Monday, US District Judge Edward Davila wrote that upset MacBook customers could continue their lawsuit in part because Apple ' s attempted fixes over the years, and further repair programs for the

MacBook owners have been complaining about Apple ' s butterfly keyboard for years. Apple has said it's aware that a small number of users are having issues with the third-generation butterfly keyboard May 2018 — Apple faces a class - action lawsuit over its MacBook butterfly keyboards .

A federal judge in California rejected Apple's request to dismiss a class action lawsuit from customers who said it failed to address issues with the "butterfly" keyboard on its MacBooklaptops .

an open laptop computer sitting on top of a table: Apple's butterfly keyboards, first released in 2015, don't perform well, critics say. Sarah Tew/CNET© Provided by CBS Interactive Inc. Apple's butterfly keyboards, first released in 2015, don't perform well, critics say. Sarah Tew/CNET

In a ruling Monday, US District Judge Edward Davila wrote that upset MacBook customers could continue their lawsuit in part because Apple's attempted fixes over the years, and further repair programs for the keyboards, were possible signs it did not provide an "effective fix" for the devices.

Apple will reportedly introduce 16-inch MacBook Pro as soon as tomorrow

  Apple will reportedly introduce 16-inch MacBook Pro as soon as tomorrow And yes, it’ll apparently have a new keyboardThe new MacBook Pro is expected to cost “about the same” as the 15-inch model, which starts at $2,399. That’s because, according to Gurman, it’s going to fully replace the classic 15-inch MacBook Pro in Apple’s laptop lineup. I think some people were expecting it to slot in above the existing options as a premium choice, but apparently not.

Apple on Monday was denied a motion to dismiss a class action lawsuit leveled by MacBook U.S. District Judge Edward Davila in an order handed down in San Jose, Calif., today said Apple failed As noted in the suit, Apple ' s butterfly keyboard can in some cases succumb to small amounts of

(Reuters) - A federal judge on Monday rejected Apple Inc' s (O: AAPL ) bid to dismiss a proposed class action lawsuit by customers who said it knew and concealed how the " butterfly " Customers claimed that their MacBook , MacBook Pro and MacBook Air laptop keyboards suffered from sticky keys

The ongoing suit is the latest ding for Apple's new laptop keyboards. The butterfly keyboards, as they were called, were announced alongside Apple's newest laptops in 2015, promising a thinner, yet still effective design. They were named butterfly because of how they worked. (You can watch Apple's video about that here.)

a person using a laptop computer sitting on top of a keyboard: Apple's butterfly keyboards, first released in 2015, don't perform well, critics say.© CNET

Apple's butterfly keyboards, first released in 2015, don't perform well, critics say.

Soon after their launch, however, some customers learned the butterfly keys were prone to collecting dust, and of failing to register presses, or of sensing too many. The problems were vexing enough that Apple created a replacement program in 2018, while also attempting to solve the problem.

The suit against Apple was filed in May of 2018, shortly after Apple announced the repair program.

Apple may reveal its 16-inch MacBook Pro tomorrow

  Apple may reveal its 16-inch MacBook Pro tomorrow Don't worry, that fabled 16-inch MacBook Pro hasn't vanished in fact, it might be right around the corner. Bloombergsources hear that Apple may introduce the revamped laptop "as soon as" November 13th (that's tomorrow, if you're reading soon enough). The apparent leak doesn't share more about the design. It would still stuff a 16-inch display into a system roughly the size of today's 15-inch model, and would ditch the notoriously unreliable butterfly keyboard. However, the insiders claim the new MacBook Pro would cost roughly the same as the outgoing model, and would be available this week.

Apple wanted to change the keyboard game when it introduced the butterfly design with the original MacBook years ago. So you probably remember that, back in 2018, a class action lawsuit was leveled against Apple due to those faulty butterfly keyboards , with so many of them apparently

Apple will have to continue battling a class - action lawsuit in California over its butterfly keyboard design. Reuters reports today that a federal judge has rejected Apple ’ s request to dismiss the proposed class - action lawsuit over the keyboard ’s failure and reliability issues.

a man sitting in front of a laptop© Provided by CBS Interactive Inc.
Has the new MacBook Pro finally fixed Apple's keyboard problem?

Apple in the meantime went back to the standard "scissor" design with its newest laptops last month, prompting praise from reviewers. The keys, CNET's Scott Stein said, feel "more natural, and have a more generous 1mm of 'travel' -- so when you depress the key, you actually feel it move."

Apple attempted to have the suit dismissed, claiming in part that the customers (called "plaintiffs" in court-speak) hadn't participated in its repair programs, and thus couldn't prove it didn't do enough to fix the their laptops.

"Plaintiffs sufficiently allege they have suffered an injury-in-fact: Apple's alleged failure to repair the defective keyboards, including through the Program, has caused a concrete, particularized, and actual injury to each Plaintiff," Davila wrote in the opinion, earlier reported on by Reuters. "Plaintiffs sufficiently plead that the Program is ineffective in remedying the allegedly defective design of the butterfly keyboards."

The judge was careful to add, however, he was not issuing ruling on the actual case Monday. He was just allowing it to move forward despite Apple's objections.

Benjamin Johns, a lawyer representing the customers, said in a statement that he was please the court allowed the suit to continue. Apple didn't immediately respond to a request for comment.

British Fashion Awards 2019 .
British Fashion Awards 2019

—   Share news in the SOC. Networks

Topical videos:

usr: 0
This is interesting!