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Technology Facebook built a bot to help staff deflect awkward questions from relatives

16:16  03 december  2019
16:16  03 december  2019 Source:   engadget.com

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If you think your dinners over the holiday period are awkward , spare a thought for Facebook employees who face a grilling from family members The answers which the "Liam Bot " gives were collated by the Facebook public relations department and often contain links to Facebook blog posts

Facebook has built a chatbot to help its employees navigate awkward questions about the company from family members over the holidays, the New A Facebook spokesman confirmed the existence of Liam Bot to Business Insider. "Our employees regularly ask for information to use with friends and

If you think your dinners over the holiday period are awkward, spare a thought for Facebook employees who face a grilling from family members about the social media giant's disastrous reputation. In typical Facebook style, the company is tackling this problem through automated technological innovation instead of addressing the underlying human issue.

According to a report by the New York Times, just before Thanksgiving Facebook rolled out a chatbot to advise employees on how to handle uncomfortable questions about the company from friends and family. When asked about the platform's handling of hate speech, for example, the bot advises employees to mention the hiring of more moderators and the development of AI to manage the issue.

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So just before Thanksgiving, Facebook rolled out something to help its workers: a chatbot that would teach For Facebook employees, that has sometimes led to questions from family and friends about why Liam Bot is also practical with personal technology advice. For instance, if relatives asked a

You can build a bot that automatically posts content into groups, responds to questions with extra information or takes action when mentioned in This means you can build bots that post new content, comment on content with new information and like posts to indicate acknowledgement or approval.

The answers which the "Liam Bot" gives were collated by the Facebook public relations department and often contain links to Facebook blog posts or news releases. With a host of recent scandals including losing the data of millions of users, being accused of fostering a racist company culture, contributing to the rise of fake news and muddying the waters of political discourse, there are plenty of topics that the bot needs an answer for.

New York Times

Vodafone is the latest to leave Facebook's Libra Association .
The Facebook-created Libra Association is still bleeding members months after it formalized its council. Telecom giant Vodafone has confirmed to CoinDesk that it left the Association. Unlike past defectors, though, it's not so much about regulatory jitters surrounding the cryptocurrency. Vodafone said it instead wanted to focus on expanding its own payment service, M-Pesa, beyond the six African countries where it's currently available. It's notThe Libra Association's policy and communications head Dante Disparte remained optimistic in a statement, noting that Libra's governance and underlying tech would help the platform "remain resilient.

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