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Technology Apple is replacing faulty AirPods Pro earbuds for free

09:25  31 october  2020
09:25  31 october  2020 Source:   cnet.com

Bose QuietComfort Earbuds beat AirPods Pro on sound and noise canceling but not design

  Bose QuietComfort Earbuds beat AirPods Pro on sound and noise canceling but not design They sound great and have arguably the best noise-canceling for true wireless, but they aren't as discrete or as comfortable as AirPods Pro -- or as good for calls.Bose's new QuietComfort Buds next to its Sports Buds, which don't have noise canceling.

AirPods Pro earbuds that have sound and noise cancellation issues will be replaced by Apple for free . Some users have experienced crackling and static since buying the AirPods Pro , which went on sale almost a year ago. Apple said Friday affected units include those manufactured before October

Apple said on Friday that it 's replacing AirPods Pro headphones that have sound problems. These problems include a static or crackling sound that Owners who experience problems can contact Apple online or make an appointment at an Apple store to get their AirPods Pro replaced for free .

AirPods Pro earbuds that have sound and noise-cancellation issues will be replaced by Apple for free. Some users have experienced crackling and static since buying the AirPods Pro, which went on sale almost a year ago. Apple said Friday that affected units include those manufactured before October 2020.

a close up of a toy: Apple will replace AirPods Pro earbuds that have sound issues. Angela Lang/CNET © Provided by CNET Apple will replace AirPods Pro earbuds that have sound issues. Angela Lang/CNET a close up of a toy: Are new AirPods coming soon?  © Angela Lang/CNET

Are new AirPods coming soon?

Apple's support page says it will "service" any faulty AirPods free of charge.

"AirPods Pro (left, right or both) with a confirmed issue will be replaced," Apple said. "Your AirPods Pro will be examined prior to any service to verify that they are eligible for this program."

Bose QuietComfort Earbuds review

  Bose QuietComfort Earbuds review While Apple's AirPods and Samsung's Galaxy Buds may be the benchmarks for greatness in the true wireless earbuds world (evidenced by our own testing), Bose is coming for that crown with a new, redesigned take on true wireless earbuds. © Jacob Krol/CNN The Bose QuietComfort Earbuds ($279.95; bose.com) have all the necessary tropes of true wireless earbuds (no wires, multiple ear tips, a carrying case that doubles as a charger and easy pairing), but they also have an X factor: the Bose legacy.

Need to repair your AirPods ? Make an appointment at an Apple Store or with an Apple Authorised Service Provider. If you need service for your AirPods or charging case, there's no charge if the issue is covered under the Apple One-Year Limited Warranty, AppleCare+ or consumer law.

Are your Apple AirPods not working? Whether you can't connect, they cut out, or have poor audio, here are common issues and fixes. AirPods not working like they're supposed to? As is often the case with wireless technology, it can be hard to know what to do when something goes wrong.

The AirPods case isn't affected by the issue, according to the tech giant.

Apple said the problems include crackling and static that gets worse in loud environments or while talking on the phone, loss of bass sound and an increase in background sounds. The news was spotted earlier Friday by Bloomberg.

Read more: Best true wireless earbuds for 2020: Apple AirPods, Bose QuietComfort Earbuds and more

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