US: Baltimore won't be able to send water bills again this month as ransomware recovery continues - PressFrom - US

USBaltimore won't be able to send water bills again this month as ransomware recovery continues

21:25  12 june  2019
21:25  12 june  2019 Source:

Authorities investigating claim that Baltimore ransomware group leaked documents to Twitter

Authorities investigating claim that Baltimore ransomware group leaked documents to Twitter Baltimore and federal authorities are investigating documents posted to a Twitter account tied to the hackers behind the city ransomware attack, a spokesman for Mayor Bernard C. “Jack” Young said Tuesday. Before it was suspended Monday, a Twitter account claiming to be the hackers behind the ransomware attack in Baltimore had been publicly taunting Young for weeks — posting faxes and other materials the tweets said were evidence that they had been inside the city’s network. One of the documents the account linked to included a detailed assessment of a woman’s medical history. “That was not a simple ransom.

Baltimore stands to put the rest of us in greater danger by paying the ransom. Even Young just publicly stating that he is considering making such a payment may be enough to encourage future such attacks on Baltimore , by signaling to would- be attackers that the city has not ruled out the possibility.

Ransomware continues to be a major threat to businesses in all sectors, with some areas getting hit particularly hard, especially healthcare. If you’ve been following a good backup policy with both local and off-site backups, you should be able to use backup copies that you are sure were not connected

Baltimore residents will not receive water bills again this month, officials said Wednesday.

Sheryl Goldstein, a deputy chief of staff for the Young administration, said restoring the water billing system and the city’s ability to produce and mail the utility bills is a top priority, as Baltimore’s tech crews work to fix operations caused by the May 7 ransomware attack. She said customers can use the last bill they received as an estimate for the current amount due, and send a payment by mail to the water department at 200 N. Holliday Street. Any payments should include the customer’s account number. Staff also can accept payments made in person at the Holliday Street municipal building.

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As ransomware specialists, we have an outstanding track record in recovering data for businesses Derek was able to provide very prompt response and our data was recovered within the time they had RM data Recovery got us out of a really sticky spot. I would use them again without hesitation.

New Water Billing System. The City of Baltimore is currently unable to send or receive email. If you need assistance, please call the department you City or County customers who need help to catch up on bills will also still be able to apply for payment plans. In fact, DPW is expanding options for

The city will not charge late fees or penalties for payments missed while the system is offline. Goldstein advised customers who make a payment in the interim to keep a copy of their check or receipt as proof of payment.

Given the problems that have historically plagued the city’s water billing system, Goldstein said once the bills can be produced again, the city will audit them for errors before they are mailed out. And officials want to support customers when they do receive their next bill by having a plan to provide answers to their questions, set up payment plans and process the large volume of bills. The next mailings are likely to include three months worth of charges for customers who do not make a payment while the system is offline.

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Water Billing Information. The City of Baltimore is currently unable to send or receive email. Click here for Lien Affidavit For Payment of Outstanding Charges Click here for ransomware frequently Water accounts are held in the name of the property owner on record with the State Department of

Ransomware is an emerging form of malware that locks the user out of their files or their device, then demands an anonymous online payment to restore access. If, once you boot up again the malware is still active, it will not be able to send or receive instructions from the command and control server.

Baltimore ransomware update: what city residents need to know about water bills, taxes, tickets and more »

As the city continues to recover from the attack, Goldstein said officials expect that 95 percent of workers will have access to their computers, electronic documents and emails by the end of the week. The city’s information technology teams are restoring the shared serves that house workers’ documents and make sure they are secure.

The ransomware attack is expected to cost the city more than $18 million. The hackers demanded $76,000 in Bitcoin ransom to free the city’s computer systems, but Mayor Bernard C. “Jack” Young refused to pay it.

“We continue to work diligently on the recovery of data and applications,” Young said Wednesday. “Servers will be brought back online incrementally as they are secured and restored.”

Water customers can call 410-396-5398 if they have questions.

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Florida city pays $600,000 ransom to save computer records.
FORT LAUDERDALE, Fla. (AP) — A Florida city agreed to pay $600,000 in ransom to hackers who took over its computer system, the latest in thousands of attacks worldwide aimed at extorting money from governments and businesses. The Riviera Beach City Council voted unanimously this week to pay the hackers' demands, believing the Palm Beach suburb had no choice if it wanted to retrieve its records, which the hackers encrypted. The council already voted to spend almost $1 million on new computers and hardware after hackers captured the city's system three weeks ago.

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