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US Emergency 911 dispatch outages reported at multiple police departments across the country

12:16  29 september  2020
12:16  29 september  2020 Source:   cnn.com

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Police departments in several states reported interruptions to 911 emergency call service on Monday night. The Minneapolis Police Department said 911 “ATTENTION: The 911 lines are not operational nationwide. This is for phone calls and text messaging. If you need police , fire or emergency medical

A number of police departments around the United States have reported that their 911 services are down, a widespread Some believe Microsoft glitches explain the 911 outages , as many police departments across the US rely on the Microsoft tech to manage their emergency call systems.

Police departments across the United States reported outages of their emergency 911 dispatch services Monday night.

a close up of a car: Widespread 911 dispatch outages were reported at several police agencies across the US Monday. © Shutterstock Widespread 911 dispatch outages were reported at several police agencies across the US Monday.

Agencies from Arizona to Florida reported outages that typically lasted about 30 minutes before being restored.

The 911 problems occurred the same night that widespread outages were reported for Microsoft services.

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POLICE departments across the country Monday night reported their 911 systems Panic spread across the nation's police departments as the 911 systems were rendered useless - and left " POLICE ALERT: 911 lines are down statewide. For emergencies , please call Prescott Valley Police

Law enforcement agencies across the country reported brief outages of their 911 systems Monday night, and it was not immediately clear if there was a connection Law enforcement in multiple cities and counties in at least four states tweeted their emergency number was down for about an hour.

Redmond, Washington -- home of Microsoft's headquarters -- tweeted Monday that city phones and emails were also experiencing outages.

The service health status page for Microsoft Azure -- the company's cloud computing service -- posted, "A subset of customers in the Azure Public and Azure Government clouds may encounter errors performing authentication operations for a number of Microsoft or Azure services." Microsoft said customers "should see signs of recovery."

A spokesperson for the sheriff's office in Hennepin County, Minnesota, told CNN they were not sure whether their 911 outage was related to the Microsoft issue.

The New York Police Department told CNN that while their 911 services had no reported outages, they did experience issues with Microsoft accounts.

According to an internal memo shared by a senior NYPD official, department employees were not able to log into Microsoft email accounts from department desktops, but could still access email accounts through iPhones and iPads.

According the memo, which was sent out to all members of the department around 8:15 p.m., "the problem is due to a worldwide Microsoft issue," and that "Microsoft engineers are currently investigating."

It is unclear if the 911 problems and outages were related and the source of the 911 outages has not yet been identified.

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usr: 3
This is interesting!