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US Comcast's Xfinity customers across the US are complaining of a massive internet outage

17:51  09 november  2021
17:51  09 november  2021 Source:   businessinsider.com

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Some Xfinity customers were left without internet services on Tuesday. Mike Blake/File Photo © Mike Blake/File Photo Some Xfinity customers were left without internet services on Tuesday. Mike Blake/File Photo
  • Xfinity customers have taken to social media to complain of an outage.
  • Xfinity is a division of telecommunications giant Comcast.
  • The outage appears to be nationwide throughout the US.

Xfinity customers have taken to social media to sound the alarm about a massive internet outage on Tuesday.

On Twitter, an Xfinity support employee told one customer: "We are currently having connection concerns around the nation, our network team is working hard toward a resolution."

Xfinity is Comcast's division dedicated to consumer cable television, telephone, and internet and wireless service. Comcast had a total of 26.5 million internet customers in 2018. Comcast first dove into the internet service business in 1996, attracting controversy over its use of data caps.

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Social media users who reported experiencing outages were based all around the country. Attempts to ring up Xfinity's customer service line resulted in a busy signal or an immediate disconnect. Customers also reported being unable to access the internet provider's mobile app, or the company's outage map.

Xfinity did not immediately respond to Insider's query about the cause of the outage.

Other customers who lost internet looked to the silver lining of having a day off of work or school.

Read the original article on Business Insider

Comcast apologizes for widespread internet outages, now restoring service .
Comcast Xfinity internet customers have experienced rolling and intermittent outages that started Monday night.A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption.

usr: 1
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